Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Meal Allowances
Job Description
The Food and Beverage (F&B) Director is an essential leadership role within a renowned restaurant environment. This position focuses on ensuring that guests experience a cozy, warm, loving, and inviting atmosphere each time they visit the establishment. The restaurant is dedicated to delivering exemplary service and superior dining experiences by fostering a hospitable environment reflected through every interaction between staff and guests. As a professional in the hospitality industry, the F&B Director plays a pivotal role in maintaining high standards and achieving departmental and property goals related to guest satisfaction, operational efficiency, and team performance.
This role is classif... Show More
This role is classif... Show More
Job Requirements
- High school diploma or equivalent
- Previous restaurant experience required
- Management experience preferred
- Successful completion of corporate training program required
- Ability to work well under pressure
- Strong supervisory and leadership skills
- Excellent interpersonal skills focused on customer service
- Excellent time management and organizational skills
- Familiarity with food handling, safety, and restaurant guidelines
- Proficient with Microsoft Office or related software
- Ability to traverse all parts of the restaurant quickly
- Ability to sit for prolonged periods and work on a computer
- Ability to lift 25 pounds when necessary
Job Qualifications
- High school diploma or equivalent
- Previous restaurant experience
- Management experience preferred
- Successful completion of corporate training program
- Strong supervisory and leadership skills
- Excellent interpersonal and customer service skills
- Familiarity with food handling, safety, and restaurant guidelines
- Proficiency with Microsoft Office Suite or related software
- Excellent organizational and time management skills
- Ability to work well under pressure
- Pleasing and outgoing personality
Job Duties
- Contributes to departmental and property guest satisfaction goals by delivering exemplary service
- Ensures the restaurant meets quality and service goals through effective team leadership and proactive programs
- Creates a comfortable and celebratory dining atmosphere reflecting customers’ lifestyles
- Ensures team members adhere to business casual dress code
- Oversees customer satisfaction throughout the dining experience
- Manages seating process during peak times to enhance guest experience and reduce wait times
- Maintains communication with kitchen staff, management, and serving staff to address dining details and customer concerns
- Acts as Chief Host, managing wait lists and seating assignments
- Handles telephone reservations and assists callers
- Engages with guests to recognize special occasions and records relevant information
- Coordinates recruitment and training of new team members
- Conducts performance evaluations and provides coaching and counseling
- Monitors food quality and compliance with health and safety standards
- Resolves guest complaints with personal responsibility and follow-through
- Ensures compliance with alcoholic beverage regulations
- Prioritizes safety and emergency readiness
- Inspects dining and serving areas and restrooms for cleanliness and proper setup
- Conducts daily equipment inspections and schedules maintenance
- Identifies sales leads and collaborates with chefs on menu development
- Maintains sales records, tracks cash receipts, and submits operational reports
- Upholds attendance standards and uniform policies
- Performs additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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