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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Lime Media Group is a fast-growing company known for its innovative approach to experiential marketing. Specializing in customizing vehicles and creating bold, memorable marketing experiences across the nation, Lime Media emphasizes creativity, collaboration, and excellence. Employees at Lime Media Group are part of a dynamic team that values giving back to the community, believing in something greater than individual success, and continuously striving for excellence. Whether through vehicle customization or nationwide brand activation, the company fosters a culture that encourages imagination and professional growth within a winning environment.
The Director of Field Operations at Lime Media Group plays a criti... Show More
The Director of Field Operations at Lime Media Group plays a criti... Show More
Job Requirements
- Bachelor's degree
- 8-10+ years of operations or field leadership experience
- experience managing multiple teams
- background in logistics or experiential marketing preferred
- strong leadership and communication skills
- ability to work in fast-paced environments
- commitment to safety and compliance
- process orientation
- capacity to handle budgets and cost control
- problem-solving skills
Job Qualifications
- Bachelor's degree
- advanced degree preferred
- 8-10+ years of progressive operations or field leadership experience
- experience leading managers and multi-layered field teams
- background in logistics, experiential marketing, or mobile operations preferred
- strong communicator and cross-functional collaborator
- strategic, systems-oriented thinker with strong execution discipline
- demonstrates accountability, integrity, and sound judgment
- process-driven and solutions-focused
- high-energy, adaptable leader in challenging environments
Job Duties
- Own activation readiness beginning at mock and extending through asset return
- Lead post-production handoff from project management to activation management
- Establish clear ownership and execution standards before deployment and throughout activation
- Hire, coach, and performance-manage Activation Managers
- Ensure strong project management to activation management communication rhythms
- Drive consistent execution standards across activations in all markets
- Lead the Operations Supervisor and ops team members
- Ensure disciplined pack plans and readiness checklists
- Oversee mock execution reflecting real-world conditions
- Own Tour Manager training and certification programs
- Establish clear Tour Manager training, certification, and career path
- Define standards for professionalism, client interaction, and decision-making
- Develop Tour Managers into Lime Media brand ambassadors
- Address underperformance through coaching, retraining, or removal
- Lead LED Supervisor responsible for LED field operations
- Oversee hiring and performance management of LED drivers
- Ensure LED truck availability across top 25 DMAs
- Maintain reliability, readiness, and performance of LED assets in the field
- Own client experience during activations
- Ensure field execution aligns with sold scope
- Support escalations appropriately
- Own safe delivery and return of assets
- Drive Driver Safety Scorecard improvement
- Ensure DOT and internal safety compliance
- Own post-mock activation field budgets
- Control labor, travel, freight, and incidental costs
- Prevent scope creep and uncontrolled spending
- Track KPIs related to activation success, damage, safety, and cost
- Create feedback loops to PM, Sales, and Ops
- Elevate field operations maturity by creating durable process improvements
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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