Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Flexible
Benefits
401(k)
Dental Insurance
Disability insurance
Employee assistance program
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management, a leader in the hospitality industry, excels in providing exceptional guest experiences through its diverse portfolio of hotels, resorts, and fine dining establishments. The company prides itself on maintaining high standards for service excellence and fostering a dynamic, inclusive environment for both guests and employees. Driftwood Hospitality Management is committed to innovation, quality, and operational efficiency, ensuring that all facets of its business—from food and beverage to guest accommodations—adhere to exemplary industry standards. With a focus on sustainable growth and profitability, the company continuously invests in talent development and state-of-the-art hospitality solutions, making it a preferred employer... Show More
Job Requirements
- Minimum of 5 years of experience in food and beverage leadership
- Experience managing multiple outlets within a hotel, resort, or fine dining context
- Strong knowledge of budgeting, revenue management, labor costs control, and inventory systems
- Proven ability in coaching and leading teams towards service excellence
- Excellent communication and interpersonal skills
- Ability to analyze market competition and pricing strategies
- Flexibility to work varied shifts including nights, weekends, and holidays
- Capability to maintain a safe, sanitary, and productive work environment
- Physical ability to stand for long periods, walk, bend, and lift 10-45 pounds regularly
- Commitment to company standards and customer satisfaction
- Strong problem-solving and decision-making skills
- Proficiency in coordinating large group meetings and banquet functions
- Ability to delegate tasks effectively and manage staff schedules
Job Qualifications
- Minimum of 5 years of food and beverage leadership experience running multiple outlets
- Experience leading a team of leaders in a service excellence-focused environment
- Food and beverage experience in a hotel, resort, or fine dining establishment
- Knowledge of operating a budget, revenue, labor, inventory systems, and costs
- Knowledge of bar wine and spirits, building cocktail programs and wine lists
- Excellent written and verbal communication skills
- Commitment to excellence and high standards
- Ability to work effectively with all levels of management
- Strong organizational, problem-solving, and analytical skills
- Good judgment with timely and sound decision-making ability
- Creative, flexible, and innovative team player
- Excellent problem resolution and consultative sales skills
- Proven ability to handle multiple projects and meet deadlines
- Strong interpersonal skills
- Versatility, flexibility, and willingness to adapt to changing priorities with enthusiasm
Job Duties
- Achieve budgeted food sales, beverage sales, labor costs and profitability
- Analyze food and beverage prices in relation to competition in a timely manner
- Participate and provide input towards food and beverage marketing
- Perform competitive analysis semi-annually by gathering data on competitors
- Develop and maintain department control procedures
- Handle food and beverage inquiries with same-day follow-up
- Coordinate with large group meeting and banquet planners on group requirements
- Manage staff including handling complaints and disciplinary procedures
- Strategize to improve staff performance and guest service scores
- Ensure open, concise, constructive, and timely communication
- Oversee receiving deliveries for stock and inventory
- Maintain a safe, orderly, and sanitized establishment
- Report stock shortages including glasses and equipment
- Liaise with General Manager over liquor stocks, costs, and spillage
- Participate as a management team member in decision making and meetings
- Delegate work and determine operational methods for staff
- Oversee daily and shift schedules and make adjustments as needed
- Ensure maximum revenue achievement from all sales opportunities
- Support service culture and conduct hotel brand-related trainings
- Ensure a safe and productive work environment
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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