DIRECTOR OF EVENTS & EVENT SERVICES ($106,800/YR - $165,600/YR)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $106,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
Hyatt is a globally recognized leader in the hospitality industry, known for its commitment to providing guests with exceptional service and memorable experiences. The company prides itself on its caring and attentive associates who are dedicated to delivering efficient service and personalized guest interactions. Hyatt operates a collection of luxury hotels and resorts worldwide, focusing on quality, comfort, and customer satisfaction. As a part of the Hyatt family, employees are empowered to create meaningful experiences that foster guest loyalty and promote a positive work environment. Hyatt emphasizes professional growth, diverse cultural inclusion, and collaborative teamwork as core values that drive... Show More
Job Requirements
- Bachelor's degree in hospitality, business administration or related field preferred
- Minimum six years progressive experience in hotel event sales and planning
- Experience managing event sales teams and event services departments
- Strong leadership and team management abilities
- Proven track record of achieving event sales goals and profitability
- Excellent communication and presentation skills
- Ability to develop and implement marketing strategies
- Proficiency in Microsoft Office including Word and Excel
- Exceptional organizational and administrative skills
- Availability to work flexible hours including weekends and evenings
- Ability to work collaboratively with culinary, banquet, and other hotel departments
- Previous experience with hotel pre-opening operations is a plus
- Demonstrated cultural sensitivity and inclusivity
- Strong customer service orientation
- Motivational leadership and coaching skills
Job Qualifications
- Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
- Six years or more of progressive hotel event sales and planning experience typically with Hyatt
- Previous hotel pre-opening experience preferred
- Service oriented style with professional presentations skills
- At least three years experience in a senior role in event sales or planning environment
- Hotel or hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Maintain communications with corporate staff
Job Duties
- Responsible for short and long term planning and the management of event sales and event planning
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Maintain or exceed budgeted sales and profits in all event areas
- Develop and implement effective marketing plans for generating catering revenues
- Experience evaluating each piece of event business to ensure business can be properly serviced
- Monitor sales performance of event sales managers
- Ability to put together creative and innovative menus based on skills of the kitchen
- Work closely with chef on pricing specialty menus
- Train, supervise and work with event staff, in order to solicit and book banquet and event functions, as well as the planning, merchandising and execution of the functions
- Work closely with banquet manager and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups
- Leads event team to build long-term, value-based customer relationships that enable achievement of hotel event sales objectives
- Administer all phases of the event department, including but not limited to sales, planning, marketing, servicing and administrative procedures
- Coach and counsel employees to reflect Hyatt service standards and procedures
- Oversee the event services department
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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