Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $125,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
Health savings account
Flexible spending account
Retirement savings program with museum match
Paid vacation
Personal Days
sick days
Paid holidays
Free museum admission for employee and immediate family
Discounted guest tickets
Discounts on gift memberships
Special staff tours and presentations
Discounts at museum restaurant, cafes, and retail stores
Job Description
The Philadelphia Museum of Art is one of the most renowned cultural institutions in the United States, celebrated for its vast and diverse collection of artworks that span centuries and styles. Situated in Philadelphia, Pennsylvania, the museum attracts visitors from around the globe, offering not only exhibitions and educational programs but also a unique venue for events and dining experiences. The museum is deeply committed to fostering an inclusive workplace, actively encouraging individuals from all backgrounds, especially those from marginalized and underrepresented groups in the museum field, to join its team. This commitment reflects in its hiring practices that provide... Show More
Job Requirements
- Bachelor’s degree
- Minimum 10 years of progressive leadership experience in hospitality, event management, or facility operations
- Ability to work full-time onsite at the Philadelphia Museum of Art locations
- Ability to remain stationary for extended periods and utilize computers and office equipment
- Ability to perform administrative duties in office, gallery, and exhibit spaces
- Pass a background check after conditional job offer
- Excellent judgment and professionalism
- Adherence to museum protocols, code of ethics, and confidentiality
- Strong communication and interpersonal skills
- Ability to lead cross-departmental teams
- Commitment to diversity and inclusiveness
Job Qualifications
- Bachelor’s degree required
- Advanced degree in Business, Hospitality Management, or related field preferred
- Minimum 10 years of progressive leadership experience in hospitality, event management, or facility operations, preferably in a cultural or nonprofit setting
- Demonstrated success in revenue generation, vendor management, and high-profile client engagement
- Strong financial acumen, including budget development, contract negotiation, and performance analysis
- Excellent judgment, professionalism, and ability to work across all levels of an organization
Job Duties
- Lead the strategic vision, planning, and execution of all events and dining programs, with accountability for performance, revenue generation, and brand alignment
- Serve as the museum’s senior authority on event management and hospitality, setting high standards for event service, operational execution, and financial stewardship
- Act as the senior relationship manager with the museum’s food and beverage partner, driving collaboration, performance monitoring, and strategic alignment
- Represent Events and Dining leadership on cross-functional strategic committees and senior planning initiatives
- Direct the lifecycle of all private and internal events, from inquiry to execution, ensuring seamless coordination across museum departments
- Oversee and enforce space utilization priorities in alignment with institutional programming and mission-driven activities
- Define and enforce standard operating procedures and decision-making frameworks related to event bookings, exceptions, and internal service levels
- Ensure robust risk mitigation, safety compliance, and preservation of museum assets in all event and hospitality operations
- Develop and manage the annual operating budget and marketing plan in coordination with Finance and external partners
- Monitor revenue performance, expense controls, and profitability of all events and dining programs
- lead regular financial reviews with CFO and Head of Operations
- Collaborate with Finance to assess vendor reporting, ensuring accuracy and transparency in commissions, guarantees, and shared earnings
- Deliver monthly executive reporting packages, including analysis, corrective actions, and forecasts
- Lead and mentor cross-departmental project teams
- establish clear performance standards and accountability systems for internal stakeholders and external partners
- Champion a culture of excellence, inclusiveness, and proactive communication among operational teams supporting visitor-facing services
- Serve as an institutional ambassador to external clients, donors, and dignitaries during high-profile museum events
- Ensure compliance with all regulatory, permitting, and food safety standards
- Maintain clear and consistent documentation for contracts, agreements, and approvals related to events and dining operations
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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