Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,900.00 - $84,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible schedule
Job Description
Legends Global is a premier leader in the management of privately operated public assembly facilities, delivering world-class services across a diverse portfolio of venues. The company has established a reputation for excellence in facility operations, event services, and guest engagement, providing a robust platform for unforgettable entertainment and event experiences. As an industry-leading company, Legends Global is committed to fostering innovation and operational excellence, while maintaining the highest standards of safety and customer satisfaction. Operating high-profile venues across the nation, the organization continually strives to enhance venue functionalities, audience experience, and operational efficiency, driving value for clients, performers, and communities... Show More
Job Requirements
- Bachelor's degree from accredited four-year college or university and six to eight years related experience and/or training in the public assembly industry in a supervisory or management position
- or equivalent combination of education and experience
- Be licensed and insured to operate a motor vehicle in the United States
- Ability to work irregular hours during events if needed, including nights, weekends, and holidays
- Occasional travel may be required
- Ability to lift up to 25 lbs
- Visual acuity for review of computer monitors, contractual agreements, etc
- Manual dexterity to use hands regularly to handle or feel
- May spend long hours walking, standing, or sitting while working
Job Qualifications
- Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility
- Possess skills and experience in contract negotiations, business law, budget preparation, labor relations, union contracts, purchasing procedures and supervising/training personnel
- Engage in decision making governed by procedure and policy
- Follow oral and written instructions and communicate effectively with others in both oral and written form
- Ability to prioritize multiple projects
- Remain flexible and adjust to situations as they occur
- Demonstrate problem-solving and communication skills
- Organize and prioritize work to meet deadlines
- Maintain effective working relationships with clients, employees, exhibitors, patrons and others encountered in the course of employment
Job Duties
- Direct, supervise and schedule all aspects of operations including event coordination and services, event staffing, Manager on Duty schedules, audio/visual production services, all security, crowd and risk management, police, fire and safety personnel, and ADA compliance
- Directly supervise Event, Guest Services, Security, and Parking Managers, and their applicable part time staff
- Assist in the preparation and negotiation of service agreements for event services security, event staffing and other agreements as needed
- Review contracts for compliance with event and/or government specifications and suitability for occupancy
- Act as liaison between unions, tenants, facility contractors and county emergency personnel as needed
- Know and ensure all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed
- Attend department head and staff meetings, develop and maintain a harmonious working relationship with all of the other departments
- Oversee coordination and management of the IATSE stagehand union for all venue events
- Oversee coordination and management of merchandise with the events and the venue's merchandise entity
- Lead communication of necessary event information to staff and stakeholders
- troubleshoot and problem solve
- Monitor and supervise facility set-up when necessary, actively work with clients to ensure their needs are met
- Monitor, review, and ensure front of house and back of house areas are appropriately ready and in good standing prior to and during events
- Work with Team Members and others to resolve any outstanding issues, conduct after action reports as needed
- Attend appropriate planning, organization, and other event and facility meetings
- Assist in non-concert bookings (meetings, banquets, trade shows, etc.) and accurately execute calendar holds, rental terms, and contracts
- Assist in annual budget preparation for the department
- Prepare reports of monthly event activities for submission to the General Manager
- Develop standard operating procedures for the Event Services Department and monitor their compliance
- Hire, train, and evaluate all Event Services Team Members
- Plan, organize, and assign all day-to-day work assignments for Event Services team members, and for events
- Maintain positive employer/employee relations and labor relations
- Assist with employee development and coach department personnel to work to full potential
- Identify corrective action procedure needs for employees whose performance or conduct does not meet required levels
- Conduct performance appraisals
- Work extended and/or irregular hours including nights, weekends and holidays as needed
- All essential duties and responsibilities shall also apply to events booked at Pinewood Bowl
- The Director of Event Services is expected to live within 25 miles of the venue once hired
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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