Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $106,000.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
bonus eligibility
Health Insurance
Paid Time Off
Professional Development
Employee Discounts
Job Description
The Westin Pittsburgh, located at 1000 Penn Ave, Pittsburgh, Pennsylvania, is a prestigious hotel that is part of Marriott International, a globally recognized leader in the hospitality industry. Known for its commitment to wellness and exceptional guest experience, The Westin brand aims to empower travelers to feel their best while away from home. The Westin Pittsburgh, in particular, offers an exquisite venue for both leisure and business travelers, with comprehensive event spaces, comfortable accommodations, and top-tier amenities. It carries the legacy of Marriott International’s dedication to inclusivity, equal opportunity, and fostering a culture that celebrates diverse backgrounds, talents, and experiences... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in event management, food and beverage, sales and marketing, or related professional area
- OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in event management, food and beverage, sales and marketing, or related professional area
- strong leadership and communication skills
- ability to manage multiple projects concurrently
- must be able to work full time
- located at The Westin Pittsburgh and not remote
Job Qualifications
- High school diploma or GED with 4 years experience in event management, food and beverage, sales, or marketing
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field with 2 years experience
- proven leadership skills
- strong communication abilities
- experience managing event services teams
- knowledge of catering and event service standard operating procedures
- ability to manage financial performance
- customer service excellence
- strategic planning and problem-solving skills
Job Duties
- Manage and lead event service staff
- act as liaison between Banquets/Catering, Event Technology, Event Planning, Sales, and customers
- ensure execution of events based on catering/event service/food and beverage standard operating procedures
- oversee adherence to Red Coat Program by all Event Service Managers
- achieve guest and employee satisfaction
- assist in managing financial performance of the department
- identify up-selling opportunities and suggest event enhancements
- coordinate capital resource projects
- consult with customers to determine event objectives and requirements
- communicate departmental goals and ensure team alignment
- integrate brand and business initiatives
- develop relationships with outside vendors and establish service agreements
- ensure compliance with laws and regulations
- review event operations and staffing levels
- manage emergency procedures and communication across event operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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