Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Flexible Schedule
Job Description
Loveland Living Planet Aquarium (LLPA) is a renowned institution committed to inspiring people of all ages to explore and learn about Earth’s diverse ecosystems. Since opening its doors in 1997, and later relocating to a new, state-of-the-art facility in Draper in 2014, LLPA has welcomed over ten million visitors and enriched the education of more than 650,000 students through its engaging and immersive experiences. The aquarium is home to over 4,000 animals representing 650 species and showcases various global ecosystems such as kelp forests, coral reefs, deep oceans, Antarctic waters, Asian cloud forests, South American rain forests, and local Utah... Show More
Job Requirements
- Bachelor’s degree in business, hospitality, event management, or related field
- 8-10 years of progressive leadership experience in event sales, hospitality, or venue management
- Proven track record of generating $3M+ in annual event revenue
- Strong financial acumen and experience with pricing, forecasting, and contract negotiation
- Deep understanding of event logistics, venue operations, and guest experience design
- Exceptional communication, organizational, and client relationship skills
Job Qualifications
- Bachelor’s degree in business, hospitality, event management, or related field
- 8-10 years of progressive leadership experience in event sales, hospitality, or venue management
- Proven track record of generating $3M+ in annual event revenue
- Strong financial acumen and experience with pricing, forecasting, and contract negotiation
- Deep understanding of event logistics, venue operations, and guest experience design
- Exceptional communication, organizational, and client relationship skills
Job Duties
- Develop and execute an annual event sales and revenue plan aligned with LLPA’s business objectives
- Establish annual revenue targets for venue rentals, commissions, and F&B growth
- Lead pricing, yield management, and forecasting for all event revenue streams
- Analyze and report event profitability, utilization, and client satisfaction metrics to the Senior VP of Operations and Director of Operations
- Ensure all sales activities meet budgeted performance goals and revenue benchmarks
- Oversee pricing strategy, yield management, margin protection, and forecasting for all event revenue streams
- Lead, coach, and support Event Sales Manager(s) and sales staff to achieve or exceed revenue targets
- Drive new business development through corporate outreach, tourism networks, partnerships, and community engagement
- Build and maintain relationships with key corporate, wedding, nonprofit, and repeat clients
- Act as the primary liaison with the Food & Beverage partner to align menu offerings, service execution, and financial objectives
- Collaborate with Marketing to promote LLPA’s venues, offerings, and signature events
- Represent LLPA at trade shows, tourism organizations, and industry events
- Oversee event operations and ensure flawless execution of all LLPA events, from planning through post-event review
- Uphold LLPA brand, safety, service, and budget standards across all event types
- Lead post-event evaluations and continuous improvement initiatives
- Coordinate with Facilities, Security, Custodial, AV, and other internal teams to ensure operational readiness
- Maintain superior guest service standards and consistently high client satisfaction outcomes
- Build, develop, and retain a high-performing sales and operations team
- Implement training programs, mentorship, and incentive systems to improve performance and productivity
- Foster cross-departmental collaboration and ensure accountability through KPI tracking and performance reviews
- Create a culture of excellence, innovation, and proactive problem-solving
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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