Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $156,000.00 - $209,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) plan with Company Match
Employee stock purchase plan
Life insurance
Disability insurance
Tuition Assistance
flexible spending accounts
Travel Discounts
Paid parental leave
Adoption assistance
Job Description
Gaylord National Resort & Convention Center, located in National Harbor, Maryland, is a premier destination known for its impressive event spaces, luxurious accommodations, and exceptional hospitality services. It is part of the esteemed portfolio of Gaylord Hotels under Marriott International, a global leader in the hospitality industry. Marriott International is widely recognized for its commitment to diversity, inclusion, and providing outstanding career opportunities to its associates, known as STARs. Gaylord Hotels are designed to deliver extraordinary experiences through innovative services, creative programming, and a welcoming atmosphere that brings people together from around the world.
The Catering Manager role at Gay... Show More
The Catering Manager role at Gay... Show More
Job Requirements
- high school diploma or GED
- 3 years experience in event management or related professional area
- or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
- 1 year experience in event management or related professional area
- strong leadership abilities
- excellent communication skills
- ability to train and develop staff
- proficiency in budgeting and financial control
- ability to manage multiple priorities
- problem-solving skills
- knowledge of EEO and AA policies
- ability to work in a diverse cultural environment
- ability to engage with clients and internal teams effectively
Job Qualifications
- high school diploma or GED with 3 years experience in event management or related professional area
- or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major with 1 year experience in event management or related professional area
- demonstrated leadership skills in a culturally diverse work environment
- strong communication and problem-solving skills
- experience managing catering operations
- ability to develop and mentor employees
- knowledge of hospitality industry practices
- ability to meet financial goals and manage budgets
- customer service orientation
- ability to handle multiple tasks and work under pressure
- proficiency in coordinating with multiple departments and stakeholders
Job Duties
- manage all aspects of the catering department in accordance with company and brand standards
- coordinate details and menus for client functions
- maintain budgeted revenues through business solicitation
- monitor and control financial and administrative responsibilities including asset protection
- train and develop catering staff to ensure high service levels
- execute event requirements based on standards
- interact with catering employees, clients, chefs, vendors, and suppliers
- communicate group needs to various departments within the property
- create written and verbal presentations effectively
- meet with clients to plan functions and highlight facility features
- communicate all catering event details to operating departments and customers
- manage quality process in customer service and employee satisfaction
- qualify business and track leads
- solicit and book meetings, conferences, and catered events
- finalize and upsell catering arrangements for group business
- negotiate and market to drive sales and create profits
- provide coaching and counseling to employees
- direct employee development, training, and mentoring
- manage employee productivity and resolve conflicts
- adhere to EEO and AA policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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