Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $137,000.00 - $181,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Relocation assistance
bonus eligible
Job Description
Gaylord Pacific Resort & Convention Center, located in the vibrant city of Chula Vista, California, is a premier destination known for hosting world-class events, conferences, and conventions. As part of the esteemed Gaylord Hotels portfolio under Marriott International, it exemplifies a commitment to exceptional guest experiences and outstanding hospitality services. This resort and convention center combines expansive meeting space with top-tier amenities, making it a favored venue for business and leisure travelers alike. Marriott International, the parent company, is a global leader in the hospitality industry, offering opportunities for career growth, diversity in work environments, and the opportunity to be... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in event management, food and beverage, sales and marketing, or related area or 2-year degree with 2 years relevant experience
- Ability to manage and lead teams effectively
- Strong organizational skills
- Excellent communication skills
- Availability to work onsite full time
- Knowledge of event logistics and technology
- Understanding of food safety and employment regulations
Job Qualifications
- High school diploma or GED with relevant experience
- 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field preferred
- Minimum 2-4 years of experience in event management, food and beverage, sales and marketing, or related professional area
- Strong leadership and team management skills
- Excellent communication and organizational abilities
- Knowledge of event operations, logistics, and technology
- Ability to manage budgets and financial performance
- Familiarity with safety, health, and sanitation standards
- Customer service orientation and problem-solving skills
- Ability to work onsite in a fast-paced event environment
Job Duties
- Work with management to develop and implement business plans and long-term strategies for event operations
- Establish and monitor measurable goals for the Event Operations department
- Champion all standards, policies and procedures in the Event Operations departments
- Oversee the execution of event logistics for all events
- Oversee administrative processes associated with the event phase and transitions
- Ensure function spaces and related areas are clean and maintained
- Ensure furniture and equipment maintenance and inventory compliance
- Communicate and execute departmental emergency procedures and staff safety training
- Participate in MVP audits and certification of technicians
- Manage department budget and adjust expenditures according to revenue
- Maintain awareness of event management trends and integrate them
- Consult with customers to determine event objectives and requirements
- Display leadership in guest hospitality to promote positive guest relations
- Maintain customer satisfaction for retention and growth
- Lead event operations meetings and coordinate Event Operations team activities
- Ensure compliance with food handling, safety, and employment regulations
- Maintain effective communication within event operations departments and with other property departments
- Build and maintain relationships with guests, clients, vendors, and competitors
- Review staffing levels and troubleshoot potential challenges
- Attend pre-event meetings to set expectations and communicate with event teams
- Ensure disciplinary procedures and documentation comply with SOPs and support peer review process
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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