Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $146,000.00 - $192,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Bonuses
Employee Discounts
Training and Development
Job Description
JW Marriott Washington DC is a prestigious luxury hotel located in the heart of the nation's capital, offering world-class accommodation, sophisticated dining, and impeccable service. As part of Marriott International's luxury portfolio, JW Marriott properties are known for their elegant environments and exceptional guest experiences. The Washington DC location stands out for its iconic presence at 1331 Pennsylvania Avenue NW, combining historic appeal with modern amenities to serve both business and leisure travelers. The hotel is committed to creating a welcoming and inclusive culture for its associates and guests, fostering career growth through comprehensive training, development, and recognition programs. It... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in event management, food and beverage, sales and marketing, or related professional area
- OR 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major
- 2 years experience in event management, food and beverage, sales and marketing, or related professional area
- strong leadership capabilities
- excellent communication skills
- ability to work collaboratively in a team environment
- knowledge of event management operations
- proficiency with event management software
- ability to manage budgets and financial targets
- commitment to guest satisfaction and service excellence
Job Qualifications
- High school diploma or GED with 4 years experience in event management, food and beverage, sales and marketing, or related area
- OR associate degree in hotel and restaurant management, hospitality, business administration, or related field with 2 years experience in event management, food and beverage, sales and marketing, or related area
- demonstrated leadership and team management skills
- strong financial acumen in managing budgets and profitability
- excellent communication and interpersonal skills
- ability to develop and implement strategic plans
- knowledge of food safety and sanitation standards
- experience in vendor management and contract negotiation
- proven ability to deliver exceptional customer service
- skills in troubleshooting and conflict resolution
- proficiency in event technology systems
Job Duties
- Research and analyze new products, pricing, and services of competition
- Review scheduled events and troubleshoot potential challenges or conflicts
- Ensure property is apprised of all groups impacting operations
- Collaborate with culinary team to ensure food handling and sanitation compliance
- Oversee event operations including banquets, event services, and event technology
- Lead event planning team
- Ensure meeting spaces and heart of the house areas are cleaned and maintained
- Maintain furniture and equipment inventory according to corporate guidelines
- Lead execution of brand service initiatives in event management
- Develop and execute event management strategy aligned with brand business strategy
- Set expectations and hold event management leadership accountable for service behaviors
- Communicate clear and consistent departmental goals
- Identify key business success drivers and keep team focused
- Integrate departmental goals in game plans
- Implement brand and regional business initiatives
- Introduce ideas to remain competitive
- Encourage calculated risk-taking to increase revenue and guest service
- Work directly with major groups for high-profile events
- Develop relationships with vendors and negotiate prices and service agreements
- Create atmosphere exceeding guest expectations
- Consult with customers to determine event objectives and requirements
- Work with HR to ensure compliance with laws and regulations
- Review event operations annually for adjustments
- Review staffing levels to meet service and operational needs
- Ensure emergency procedures are communicated and executed
- Maintain ongoing communication in all event operation areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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