The Hongkong and Shanghai Hotels, Limited logo

Director of Event Experiences

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $100,000.00 - $110,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Complimentary employee meals
Complimentary car parking
Complimentary bicycle parking
bus transit reimbursement
Complimentary uniform laundering
discounted room nights
Restaurant discount
Retirement Plan

Job Description

The Peninsula Beverly Hills is a prestigious luxury hotel known for its exceptional service, sophisticated ambiance, and commitment to delivering unparalleled guest experiences. As part of an award-winning luxury hotel group, The Peninsula Beverly Hills represents the pinnacle of hospitality excellence within the vibrant and glamorous landscape of Beverly Hills. The hotel features a diverse multi-outlet property where guests enjoy elegant accommodations, world-class dining, and bespoke event spaces that cater to a variety of upscale functions. The Peninsula Beverly Hills prides itself on blending timeless style with contemporary luxury, offering an inviting atmosphere for both leisure and business travelers. The... Show More

Job Requirements

  • Minimum of 7-10 years of progressive leadership experience in luxury hotel, resort or high end hospitality banquet or event operations, including multi-million dollar event management
  • Proven track record of strategic planning, departmental budgeting, cost control, and labor management at an executive level
  • Experience in training and developing teams in luxury service techniques, including service presentation, synchronized service, beverage and food knowledge and event etiquette
  • Strong business acumen and analytical ability to oversee department profitability, labor efficiency and operational performance across banquets and events
  • Must have US work authorization
  • Able to work in a fast-paced luxury hospitality environment
  • Excellent leadership and organizational skills

Job Qualifications

  • Minimum of 7-10 years of progressive leadership experience in luxury hotel, resort or high-end hospitality banquet or event operations
  • Proven track record of strategic planning, departmental budgeting, cost control, and labor management at an executive level
  • Experience in training and developing teams in luxury service techniques
  • Strong business acumen and analytical ability to oversee department profitability and operational performance
  • Excellent interpersonal and communication skills
  • Ability to collaborate effectively with cross-functional teams and external partners
  • Proven success in managing multi-million dollar event operations

Job Duties

  • Partner with the Director of Event Sales to conceptualize, plan, and execute extraordinary events, branded activations, and lifestyle collaborations that enhance the hotel’s presence within the luxury, cultural, and influencer landscape
  • Collaborate with partners in fashion, entertainment, and influential markets to create high-profile experiences that resonate with guests, generate media attention, and strengthen the Peninsula brand
  • Collaborate with cross-functional teams including culinary, beverage, events, marketing, and engineering to deliver integrated, thoughtful, and memorable guest experiences
  • Lead the vision, design, and execution of large-scale banquets and innovative event experiences
  • Train and develop teams in luxury service techniques, service presentation, synchronized service, beverage and food knowledge, and event etiquette
  • Oversee departmental budgeting, cost control, and labor management to ensure operational excellence and profitability
  • Analyze department performance metrics to optimize labor efficiency and guest satisfaction

Job Qualifications

Experience

Expert Level (7+ years)

Job Location