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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,628.00 - $119,532.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
403(b) retirement plan with employer match
Paid Time Off
Employee Discounts
Free parking
Job Description
Denver Zoo Conservation Alliance (DZCA) is a distinguished leader committed to animal care, wildlife conservation, and education. With a strong passion for excellence, DZCA supports its mission of Inspiring Communities to Save Wildlife for Future Generations through ethical practices and a focus on integrity. The organization embodies its core actions — Inspire Awe, Safety, Care, Connect — and lives by core values such as Welcoming, Curious, United, Courageous, and Transformative, ensuring all activities reflect these guiding principles. DZCA’s dedication is not only to the animals and wildlife but also to staff, guests, and the broader community it serves, consistently providing... Show More
Job Requirements
- Bachelor's degree or equivalent combination of education and experience
- minimum seven years of relevant experience
- five plus years of leadership managing large teams
- experience in public engagement or related field
- ability to lead multidisciplinary teams
- proficient computer skills including Microsoft Office
- ability to work weekends, evenings, and holidays as required
- ability to pass background check and pre-employment drug and alcohol screening
- strong communication and organizational skills
- ability to work independently and collaboratively
- superior negotiation skills
- commitment to confidentiality
- willingness to support organizational goals and adapt to changing duties
Job Qualifications
- Four-year degree in interpretation, education, hospitality, tourism, experience design, non-profit management, theater, or performing arts preferred
- minimum seven years experience in public engagement, guest experience, interpretation, entertainment, program development, event production, or experiential design
- five plus years progressive leadership managing large teams and cross-departmental initiatives
- experience in high-volume attractions preferred
- ability to design and lead guest engagement strategies combining live interpretation, entertainment, storytelling, and immersive experiences
- expertise in managing public programs, events, exhibits, and technology-enabled experiences
- proven leadership of multidisciplinary teams
- proficiency in Microsoft Office suite
- excellent collaboration and communication skills
- adaptability in fast-paced and changing environments
- strong negotiation and diplomacy skills
- recognized as a coach and mentor
- experience developing and executing strategic goals preferred
- certifications in National Association for Interpretation, Certified Special Events Professional, or sensory-inclusive experience certification preferred
Job Duties
- Develop and steward a multi-year vision and strategic roadmap for guest engagement and entertainment
- define moments of connection and translate mission into guest experiences
- align engagement strategies with organizational priorities and campus planning
- lead and develop large teams of interpretive, event, and AV/technology staff
- build scalable team structures and training pathways
- review department organization for staffing and scheduling
- lead strategic direction for onsite interpretation with immersive storytelling
- ensure conservation messages are fun, accessible, and culturally relevant
- collaborate cross-functionally to align interpretive content
- create and oversee strategy for signature events, seasonal programs, and traveling exhibits
- identify and develop novel engagement concepts
- collaborate with multiple departments and partners to ensure operational and financial success
- set vision for audio-visual, interactive, and immersive technology integration
- ensure AV operations support mission and guest experience
- oversee development of diverse public programs with focus on accessibility and inclusion
- use feedback and data to evolve offerings and expand reach
- support overall department and organizational goals
- act as steward of resources
- safeguard confidential information
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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