Director of Customs Brokerage Operations - (Expired Job)
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Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $130,000.00 - $160,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
401k Match
Job Description
Maersk is a renowned global leader in integrated logistics, with a rich history of industry innovation that spans over a century. Operating in more than 130 countries with a workforce of over 100,000 employees, Maersk has continually redefined the landscape of global trade through its commitment to efficiency, sustainability, and excellence. The company stands out by fostering a diverse, collaborative, and inclusive environment that deeply values continuous learning and development. This culture ensures that Maersk remains in tune with the evolving needs of customers worldwide while driving impactful projects that reshape global trade practices.
At the core of Maersk... Show More
At the core of Maersk... Show More
Job Requirements
- Customs Broker's License required
- 10-15 years of experience in Customs Brokerage Operations and Trade Compliance
- Bachelor’s Degree in Business Administration or related field or equivalent relevant experience
- Experience in budget management
- Exceptional communication interpersonal and time management skills
- Outstanding customer service abilities
- Comprehensive understanding of CHB reporting parameters
- Ability to engage directly with employees and clients with potential for limited domestic travel
- Proficiency in MS Excel
Job Qualifications
- Customs Broker's License required
- Bachelor’s Degree in Business Administration or related field or equivalent relevant experience
- 10-15 years of experience in Customs Brokerage Operations and Trade Compliance
- Experience in budget management
- Exceptional communication interpersonal and time management skills
- Outstanding customer service abilities
- Comprehensive understanding of CHB reporting parameters
- Proficiency in MS Excel
- Ability to engage directly with employees and clients with potential for limited domestic travel
Job Duties
- Take full ownership of managing Regional Leadership including performance management hiring decisions coaching and more
- Enhance customer relationships to boost service quality and satisfaction sharing accountability with the Heads of Operations CHB Product and CHB Implementation
- Collaborate with CHB RS&C and internal audits to ensure compliance and maintain service delivery and policy standards
- Identify and address customer needs within the CHB framework
- Support business growth and facilitate new client implementations
- Oversee team performance and ensure quality control measures are met
- Manage projects maintain service reliability and effectively communicate issues to relevant teams
- Monitor and track service metrics for continuous improvement
- Explore cost-effective solutions without compromising customer satisfaction
- Provide leadership and guidance fostering employee development and ongoing learning opportunities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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