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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
flexible scheduling
Job Description
This premier Kansas City private club is an exclusive establishment dedicated to providing discerning members with immersive experiences that blend flawless hospitality with a true sense of belonging. Known for its luxury positioning and commitment to delivering high-quality social, wellness, cultural, and philanthropic programming, the club continually strives to define the next generation of private club life. Members enjoy access to a broad ecosystem of experiences designed to foster authentic relationships, enhance brand distinction, and deepen loyalty. The club is widely respected for its five-star hospitality standards, comprehensive member engagement, and vibrant community atmosphere, positioning itself as a leading lifestyle... Show More
Job Requirements
- Bachelor's degree in hospitality, communications, event planning, or related field
- Minimum 3-6 years' experience in hospitality, communications, event planning, or related field
- At least 1 year of experience in a luxury, private club, resort, or wellness environment
- Preferred experience or interest in the health, fitness, or nutrition industry
- Strong English grammar and business writing
- Driver's license or transportation to and from work and occasional work-related trips
- Ability to communicate verbally
- Regular and predictable attendance is required
- Primarily sedentary work with ability to move throughout the facility
- Ability to move 20 pounds regularly
- Visual acuity for computer work
- Ability to type on keyboard up to 50 percent of the time
Job Qualifications
- Bachelor's degree in hospitality, communications, event planning, or related field
- Minimum 3-6 years' experience in hospitality, communications, event planning, or related field
- At least 1 year of experience in a luxury, private club, resort, or wellness environment is strongly preferred
- Preferred experience or interest in the health, fitness, or nutrition industry
- Strong English grammar and business writing
- Driver's license or transportation to and from work and occasional work-related trips
- Exceptional leadership and communication skills
- Strong business and financial management acumen
- Excellent customer service skills
- Demonstrates creativity, diplomacy and ability to remain calm under pressure
- Advanced project management and multitasking ability
- Ability to reason and problem solve without precedent
- Ability to work and coordinate with several internal departments and external resources
- Computer literate – proficient in MS Office Suite, Adobe Creative Suite, and various social media platforms
- Experience with task management software such as Asana or Monday.com is preferred
Job Duties
- Architect and execute annual experiential and social calendar that reflects the club's luxury positioning, member lifestyle, and business objectives
- Partner with Food Drink, Group Fitness, Membership, Tennis, Training, Spa Retail, and external collaborators to design integrated, aspirational experiences
- Serve as a visible brand ambassador ensuring polished, high-touch experiences consistent with five-star hospitality standards
- Lead partnership management, sponsorship strategy, fundraising goals, marketing collaboration and post-event stewardship for the club's marquee philanthropic event and other community initiatives
- Define and track key experience KPIs using insights to refine programming continually
- Stay fluent in fitness, hospitality, wellness, lifestyle, and experiential design trends
- Work collaboratively with the Director of Marketing to identify and develop strategic partnerships and sponsorships
- Lead a dedicated team focused on concepting, planning and executing experiences
- Build and manage detailed timelines, budgets, production plans, and run-of-show documents
- Oversee registration and guest-communications platforms ensuring a seamless digital journey
- Own all event logistics including space planning, decor, F&B, entertainment, AV/tech, and staffing
- Partner with Food Drink leadership and Executive Chef on menu design and service execution
- Collaborate with Marketing on promotion, storytelling, content capture, and social coverage
- Manage vendor relationships, contracts, service standards, and compliance
- Lead and develop the Community team and seasonal or part-time staff
- Set clear performance goals and coach the team towards creativity and accountability
- Conduct regular huddles and post-event debriefs
- Partner across departments to address member questions and feedback
- Develop and manage the Community department budget
- Complete post-event recaps, budget reports, expense tracking, participation dashboards, payroll reports and other documentation
- Own monthly forecasting and financial reporting
- Recommend and maintain departmental policies and procedures
- Maintain organized event archives
- Manage club donation requests with brand-aligned responses
- Provide performance feedback and corrective action
- Execute departmental update meetings with senior leadership
- Participate in Continuing Education Curriculum Program
- Complete other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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