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Director of Catering-DoubleTree by Hilton Lafayette, Louisiana
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
performance-based incentives
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Hilton Team Member travel program
Career growth opportunities
Professional development opportunities
Job Description
DoubleTree by Hilton Lafayette, Louisiana, is part of the globally recognized Hilton Hotels & Resorts brand known for its commitment to hospitality excellence, exceptional guest experiences, and quality service. Located in Lafayette, Louisiana, this property caters to both business and leisure travelers and hosts a variety of events ranging from corporate meetings to social gatherings. DoubleTree by Hilton prides itself on providing a welcoming environment highlighted by its signature warm chocolate chip cookie welcome and a focus on creating memorable experiences for all guests. As part of Hilton, the hotel adheres to robust brand standards that emphasize operational efficiency, customer... Show More
Job Requirements
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
- Frequent standing, walking, and movement between meeting/event spaces
- May occasionally lift up to 25 lbs
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Minimum 5 years of progressive experience in catering sales, conference services, or banquet management
- Proven track record of achieving catering revenue goals
- Strong leadership, organizational, and communication skills
- Ability to multitask in a fast-paced environment and manage multiple events simultaneously
- Proficiency in hotel sales systems (Delphi, CI/TY, or similar) and Microsoft Office Suite
Job Duties
- Develop, negotiate, and close catering contracts to achieve and exceed revenue goals
- Actively solicit and secure new catering business through networking, prospecting, and relationship-building
- Work closely with the sales and revenue teams to maximize catering and banquet space utilization
- Monitor market trends and competitor offerings to adjust sales strategies
- Partner with clients to understand event requirements and create customized proposals
- Ensure all details of catering contracts are communicated clearly to the banquet, culinary, and operations teams
- Oversee banquet event orders (BEOs) and conduct pre- and post-event meetings with clients and staff
- Ensure events are executed with excellence, meeting Hilton brand standards
- Lead, train, and motivate the catering team to deliver outstanding service and meet revenue goals
- Collaborate with the Banquet and Culinary departments to ensure seamless operations
- Provide coaching and performance feedback to team members
- Maintain strong client relationships by providing exceptional service before, during, and after events
- Handle guest concerns and resolve issues promptly and professionally
- Ensure all catering operations adhere to Hilton brand guidelines and health and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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