Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,600.00 - $98,100.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Gym membership
medical benefits
Employee assistance program
Complimentary stays
Discounted stays
Free Golf
Recreation rentals
food and beverage discount
WorkPerk program
Job Description
Sunriver Resort is a distinguished full-service resort located in one of the most breathtaking destinations of the Pacific Northwest. Renowned for its scenic beauty and exceptional guest experiences, Sunriver Resort offers a wide range of amenities including multiple lodging options, dining establishments, recreational activities, and event spaces. The resort caters to a diverse clientele ranging from leisure travelers and outdoor enthusiasts to corporate groups seeking sophisticated meeting and event facilities. With a strong emphasis on delivering personalized service and upholding core values, Sunriver Resort has established itself as a premier destination and employer of choice in the region. The resort... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field
- Minimum of 5-7 years of event management or catering leadership experience
- Strong sales, negotiation, and contract management skills
- Excellent communication and client-service mindset
- Ability to read and interpret floor plans, BEOs, and logistical requirements
- Proficiency in event management software, budgeting tools, and Microsoft Office Suite
- High emotional intelligence
- Strong problem-solving skills
- Adaptability
- Flexibility to work evenings, weekends, and holidays
- Ability to stand and walk for extended periods
- Ability to bend, lift, and carry up to 50 lbs
- Comfortable climbing stairs and navigating large spaces
- Ability to visit and inspect all event and catering areas
- Ability to maintain presence during long and fast-paced events
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field (or equivalent experience)
- Minimum of 5-7 years of event management or catering leadership experience, preferably in a large resort or convention center environment
- Strong sales, negotiation, and contract management skills
- Excellent communication and client-service mindset
- Ability to read and interpret floor plans, BEOs (Banquet Event Orders), and logistical requirements
- Proficiency in event management software, budgeting tools, and Microsoft Office Suite
- High emotional intelligence, strong problem-solving skills, and adaptability
- Flexibility to work evenings, weekends, and holidays as needed
- Ability to stand and walk for extended periods, often on event floors, banquet halls, and across large property areas
- Frequent bending, lifting, carrying, and positioning of event equipment such as tables, chairs, staging, linens, often up to 50 lbs
- Comfortable climbing stairs and navigating large spaces, including loading docks and outdoor venues
- Must be able to visit and inspect all event and catering areas, including kitchens, storage rooms, and outdoor venues
- Ability to maintain presence for long hours during large events, often in fast-paced and changing environments
Job Duties
- Develop, implement, and maintain sales and revenue targets for convention center and catering business
- Collaborate with sales and marketing to generate leads, cultivate client relationships, negotiate contracts, and close high-value catering and event deals
- Monitor market trends, competitive set, and client feedback to refine offerings, pricing, and service packages
- Ensure flawless execution of all catering and convention center events, including setup, service flow, food and beverage quality, and timeline adherence
- Oversee internal coordination among all departments
- Manage the inventory, condition, and logistics of all catering equipment, furniture, linen, and staging materials
- Serve as primary liaison for clients before, during, and post-event to set expectations and ensure satisfaction
- Conduct site inspections, pre-event walk-throughs, and post-event debriefs to guarantee standards are met or exceeded
- Resolve guest service issues or challenges swiftly and professionally
- Oversee Catering Sales, Convention Services and Banquets Team ensuring high performance, customer satisfaction, revenue growth, and adhering to Sunriver Resort's standards
- Conduct regular briefings and maintain clear communication of event plans, changes, and expectations
- Maintain high morale, teamwork, accountability, and standards of hygiene and safety
- Prepare and manage budgets for the catering and convention center functions
- Monitor expenses, margins, and labor costs
- Forecast revenue, track actual vs. budgeted performance, and suggest adjustments
- Ensure profitability through cost-control measures, vendor management, and efficient operations
- Enforce all health, safety, fire, and liquor license regulations during events
- Ensure compliance with sanitation standards, local ordinances, and internal policies
- Oversee risk management for large and complex events
Job Qualifications
Experience
Expert Level (7+ years)
Job Location

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