Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $105,000.00 - $160,000.00
Work Schedule
Flexible
Benefits
competitive pay
health benefits
Matching 401k
Paid Time Off
parking
meals
Job Description
Mission Bay Resort Hotel, a proud member of Noble House Hotels & Resorts, is a distinguished hospitality establishment characterized by its unique blend of comfort, elegance, and exceptional guest experiences. Noble House Hotels & Resorts is a curated collection of over 23 unique hotels across the Americas, each distinct in location and personality, and focused on cultivating memorable stays for their guests. Mission Bay Resort, in particular, is committed to fostering a culture that values hard work, reliability, and a genuine passion for hospitality. At its core, the resort promotes a welcoming environment where team members can express their true... Show More
Job Requirements
- Interview, select, train, schedule, coach, and support associates
- Plan and conduct pre and post-convention meetings with clients and departments
- Establish rapport with and entertain meeting planners
- Conduct walking site inspections
- Monitor in-house group activity
- Communicate with sales, front office and reservations
- Assign banquet/meeting rooms set up
- Assist sales staff in promoting hotel and securing re-bookings
- Coordinate activities of departments to service accounts
- Document tracking of group activity
- Analyze banquet event orders
- Recommend, implement, monitor and control banquet budget
- Develop and implement special packages and new menus
- Monitor and control maintenance of meeting space and equipment
- Oversee forecasting and budgeting processes
- Follow sustainability guidelines
- Perform other duties as requested
- Refined verbal and written communication skills
- 3-5+ years’ experience in catering and conference services
- Strong time management skills and proven grace under pressure
- Experience in fast paced guest care
- Flexible schedule availability
Job Qualifications
- Refined verbal and written communication skills
- 3-5+ years’ experience in Catering and Conference Services
- Strong time management skills and proven demonstration of grace under pressure
- Experience in taking care of guests in a fast paced environment
- Flexible schedule availability
Job Duties
- Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with Noble House core values
- Plan and conduct pre and post-convention meetings with clients and respective departments
- Establish rapport with and entertain meeting planners while promoting hotel facilities and services
- Conduct walking site inspections throughout property
- Monitor in-house group activity, providing assistance as needed
- Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs
- Assign banquet/meeting rooms set up based on needs of clients
- Assist sales staff in promoting hotel, developing leads, and securing re-bookings
- Coordinate activities of various departments to service accounts
- Document tracking of group activity
- Access and input data into a computer system to generate account history reports
- Analyze banquet event orders, to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer’s expectations
- Recommend, implement, monitor and control the banquet budget and coordinate with event budgets to maximize revenue and minimize expenses
- Develop and implement, in conjunction with sales and convention services, special packages, and create new menus and themes within corporate guidelines
- Monitor and control the maintenance of the meeting space and equipment to protect hotel assets and ensure a safe work environment
- Responsible for overseeing forecasting and budgeting processes on a monthly, quarterly, and annual basis, ensuring accuracy and alignment with organizational goals
- Follow sustainability guidelines and practices related to Noble House green program
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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