Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $105,000.00 - $160,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Matching 401k
Paid Time Off
parking
meals
competitive pay
Incentives
Job Description
The Mission Bay Resort Hotel, part of Noble House Hotels & Resorts, is a distinguished hospitality establishment known for its unique location and commitment to delivering exceptional guest experiences. As a curated collection of over 23 unique hotels across the Americas, Noble House Hotels & Resorts stands out through its dedication to quality, diversity, and authentic hospitality. The Mission Bay Resort itself prides in a culture that values hard work, reliability, and team collaboration, with a strong emphasis on creating memorable experiences for every guest that walks through its doors. This resort embraces Diversity, Equity, Inclusion, and Accessibility (DEIA) initiatives,... Show More
Job Requirements
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with core values
- Plan and conduct pre and post convention meetings with clients and respective departments
- Establish rapport with and entertain meeting planners while promoting hotel facilities and services
- Conduct walking site inspections throughout property
- Monitor in-house group activity providing assistance as needed
- Communicate with sales front office and reservations to coordinate and monitor guest room blocks and special reservation needs
- Assign banquet meeting rooms set up based on needs of clients
- Assist sales staff in promoting hotel developing leads and securing re-bookings
- Coordinate activities of various departments to service accounts
- Document tracking of group activity
- Access and input data into computer system to generate account history reports
- Analyze banquet event orders to ensure that all room set-ups equipment supplies staffing and menus meet or exceed customer expectations
- Recommend implement monitor and control the banquet budget and coordinate with event budgets to maximize revenue and minimize expenses
- Develop and implement in conjunction with sales and convention services special packages and create new menus and themes within corporate guidelines
- Monitor and control the maintenance of the meeting space and equipment to protect hotel assets and ensure a safe work environment
- Responsible for overseeing forecasting and budgeting processes on a monthly quarterly and annual basis ensuring accuracy and alignment with organizational goals
- Follow sustainability guidelines and practices related to green program
- Perform other duties as requested by management
Job Qualifications
- Refined verbal and written communication skills
- 3-5+ years experience in catering and conference services
- Strong time management skills and proven demonstration of grace under pressure
- Experience in taking care of guests in a fast paced environment
- Flexible schedule availability
Job Duties
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with core values
- Plan and conduct pre and post-convention meetings with clients and respective departments
- Establish rapport with and entertain meeting planners while promoting hotel facilities and services
- Conduct walking site inspections throughout property
- Monitor in-house group activity providing assistance as needed
- Communicate with sales front office and reservations to coordinate and monitor guest room blocks and special reservation needs
- Assign banquet meeting rooms set up based on needs of clients
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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