Benchmark

Director of Catering & Conference Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $95,000.00 - $100,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
employee hotel rates
Local discounts
Training and development opportunities

Job Description

Pyramid Global Hospitality is a prominent leader in the hospitality industry, recognized globally for its unwavering commitment to putting people first. With a widespread presence boasting over 230 properties worldwide, Pyramid Global Hospitality prides itself on fostering a supportive, inclusive, and diverse work environment where every employee's growth, development, and wellbeing are prioritized. The company's People First culture is deeply ingrained in its operations, reflecting through comprehensive employee benefits, ongoing training opportunities, and an emphasis on building meaningful, long-lasting relationships between staff and guests alike. Employees at Pyramid Global Hospitality enjoy the advantages of health insurance, retirement plans, paid time... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 3 years of experience in catering conference services or related hotel leadership roles
  • Proven leadership and team management skills
  • Familiarity with Marriott systems such as CITY FOSSE and MARSHA preferred
  • Ability to communicate effectively with clients and internal teams
  • Strong organizational and multitasking abilities
  • Willingness to work flexible hours including evenings and weekends

Job Qualifications

  • High school diploma required
  • Bachelor’s degree in Hospitality Management Business or related field preferred
  • Minimum 3-5 years of catering conference services or hotel sales leadership experience
  • Marriott experience preferred
  • Experience with CITY FOSSE MARSHA and other Marriott systems strongly preferred
  • Strong leadership communication negotiation and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment

Job Duties

  • Lead and mentor the catering and conference services team ensuring clear expectations training and accountability
  • Oversee the preparation accuracy and distribution of banquet event orders event resumes and related documentation
  • Partner with Food and Beverage and Banquets to ensure flawless execution of events
  • Drive catering and conference services revenue to meet or exceed budgeted goals
  • Monitor group room blocks pickup and event revenue accuracy
  • Maintain menu offerings and ensure accuracy in CITY and related systems
  • Ensure proper closing of event checks and accurate revenue posting
  • Serve as a key point of contact for clients ensuring clear communication from contract through event completion
  • Participate in pre-convention meetings site visits and client planning sessions
  • Represent the hotel at trade shows community events and industry functions
  • Participate in daily sales meetings and other sales-related strategy sessions
  • Assist with reporting competitive analysis and market trend monitoring
  • Collaborate across departments to ensure alignment and high service standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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