Director of Catering

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,500.00 - $76,100.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Paid Time Off
hotel discounts
401(k)

Job Description

Westin Virginia Beach Town Center is a prestigious hotel located in the vibrant city of Virginia Beach, known for its prime location within the Town Center area. As part of the Westin brand, which is renowned globally for upscale accommodations, exceptional service, and a commitment to wellness and comfort, the hotel offers a sophisticated environment for both business and leisure travelers. It features modern amenities, exquisite dining options, and versatile event spaces, making it a preferred destination for meetings, social gatherings, and celebrations.

Crestline Hotels & Resorts operates the Westin Virginia Beach Town Center, bringing years of hospitality ex... Show More

Job Requirements

  • Bachelor's degree or equivalent experience in hotel catering sales
  • minimum three years of relevant sales experience
  • minimum two years managing employees
  • strong sales and negotiation skills
  • excellent communication and interpersonal skills
  • proficiency with Microsoft Office and Property Management Systems
  • ability to plan and coordinate multiple events
  • leadership and team management capabilities
  • problem-solving and decision-making skills
  • knowledge of catering and banquet operations
  • commitment to customer service excellence

Job Qualifications

  • Bachelor's degree from an accredited university plus at least three (3) years of hotel catering sales experience
  • or high school diploma or GED plus five (5) to six (6) years of experience in hotel catering sales
  • previous experience as a Catering Manager or Director of Catering in a hotel with a proven success record is highly desired
  • must have at least two (2) years of experience managing employees
  • lead the catering team towards the set goals
  • create and implement advertising and marketing ideas to obtain business
  • create banquet space atmosphere
  • establish and maintain effective working relationships with others
  • listen well, and communicate effectively, both orally and in writing, with others
  • efficiently and effectively use Microsoft Outlook, Word, and Excel, and the Property Management System

Job Duties

  • Selling social catering events, servicing accounts, developing, and following up on leads for assigned markets
  • negotiates and finalizes contracts and banquet event orders (BEO) by meeting with and/or telephoning clients
  • achieves sales goals
  • planning and detailing each event booked, oversight of the entire function
  • anticipates (or reacts to) group problems and provides solutions
  • prepares specialized reports, as needed
  • keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business
  • ensures that all guest checks, payments, master folios, and advanced deposits are submitted to accounting
  • ensures that any other information, which is necessary and/or helpful for successful catering business, is submitted to appropriate departments
  • represents company at trade association meetings to promote the property
  • communicates directly with Executive Chef, Banquets, and Conference Services regarding all changes to the set-up and final counts
  • belongs to associations that influence and aid in continuing education and securing future business
  • completes catering forecast and updates it regularly and assists with the budgeting process
  • manages the Catering team, including Catering Sales Managers and/or Catering Sales Coordinator

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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