CRESTLINE HOTELS & RESORTS logo

Director of Catering

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,500.00 - $76,100.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Paid Time Off
hotel discounts
401(k)

Job Description

Westin Virginia Beach Town Center is a distinguished hotel located in the heart of Virginia Beach, known for its luxurious accommodations and exceptional hospitality services. As part of the Westin brand, which is globally recognized for delivering premium guest experiences, this hotel caters to both business and leisure travelers seeking comfort, convenience, and elegance. The hotel features a variety of event spaces designed for meetings, conferences, social gatherings, and banquets, making it a premier destination for hosting memorable occasions. Westin Virginia Beach Town Center is committed to providing a supportive and dynamic work environment where team members can thrive and... Show More

Job Requirements

  • Bachelor's degree or high school diploma or GED
  • three (3) to six (6) years of experience in hotel catering sales
  • minimum two (2) years of experience managing employees
  • proven track record in catering management
  • strong leadership abilities
  • effective communication skills
  • proficiency in Microsoft Outlook, Word, Excel
  • familiarity with Property Management System
  • ability to work collaboratively with multiple departments

Job Qualifications

  • Bachelor's degree from an accredited university plus at least three (3) years of hotel catering sales experience
  • or high school diploma or GED plus five (5) to six (6) years of experience in hotel catering sales
  • must have at least two (2) years of experience managing employees
  • previous experience as a Catering Manager or Director of Catering in a hotel with a proven success record is highly desired
  • ability to lead the catering team towards the set goals
  • ability to create and implement advertising and marketing ideas to obtain business
  • skill in creating banquet space atmosphere
  • ability to establish and maintain effective working relationships
  • excellent oral and written communication skills
  • proficient in Microsoft Outlook, Word, Excel, and the Property Management System

Job Duties

  • Selling social catering events, servicing accounts, developing, and following up on leads for assigned markets
  • negotiates and finalizes contracts and banquet event orders (BEO) by meeting with and/or telephoning clients
  • achieves sales goals
  • planning and detailing each event booked, oversight of the entire function
  • anticipates (or reacts to) group problems and provides solutions
  • prepares specialized reports, as needed
  • keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business
  • ensures that all guest checks, payments, master folios, and advanced deposits are submitted to accounting
  • ensures that any other information, which is necessary and/or helpful for successful catering business, is submitted to appropriate departments
  • represents company at trade association meetings to promote the property
  • communicates directly with Executive Chef, Banquets, and Conference Services regarding all changes to the set-up and final counts
  • belongs to associations that influence and aid in continuing education and securing future business
  • completes catering forecast and updates it regularly and assists with the budgeting process
  • manages the Catering team, including Catering Sales Managers and/or Catering Sales Coordinator

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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