Director of Business Operations (Full-Time)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,382.00 - $142,710.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
retirement plan with employer match
Paid Time Off
employee perks
Employee Discounts
Job Description
The Portland Art Museum, located in the vibrant city of Portland, Oregon, is a leading cultural institution dedicated to expanding the definition of art and broadening its audiences. Unlike traditional art museums focusing solely on paintings and sculptures, the Portland Art Museum embraces a wide spectrum of art forms including craft beverages, comic books, artisan chocolate, and collectible sneakers, reflecting the diverse and dynamic local art scene. The museum operates multiple locations including the main Museum campus downtown, the PAM CUT // Center for the Untold Tomorrow which is a hub for media art, and the Rental Sales Gallery that... Show More
Job Requirements
- Bachelor’s degree in business administration, retail management, arts administration, hospitality, marketing, or related field or equivalent experience
- 7-10 years of progressively responsible leadership experience in business operations or related commercial enterprises
- Minimum 4-5 years supervisory experience
- Experience in nonprofit or cultural institutions preferred
- Proficient with digital sales channels and business software
- Strong leadership and team management skills
- Expertise in revenue generation and financial analysis
- Advanced budgeting and forecasting skills
- Understanding of marketing and digital engagement strategies
- Excellent communication and negotiation abilities
- Ability to analyze sales and visitor data
- Proficiency with business systems
- Commitment to equity and inclusive practices
- Creative problem-solving and adaptability
- Knowledge of retail and event sales operations beneficial
Job Qualifications
- Bachelor’s degree in business administration, retail management, arts administration, hospitality, marketing, or related field
- 7-10 years of progressive leadership experience in business operations, revenue management, retail/e-commerce, event services, or related fields
- 4-5 years of supervisory experience managing multiple teams or business units
- Experience in nonprofit or cultural organizations preferred
- Proficiency with CRM, POS systems, budgeting software, and analytics platforms
- Strong skills in financial analysis, forecasting, and operational planning
- Excellent communication, negotiation, and relationship-building skills
- Demonstrated commitment to equity, inclusion, and community-centered business practices
- Knowledge of retail operations, event sales, hospitality, or visual arts sales beneficial
Job Duties
- Provide strategic leadership to departmental heads ensuring alignment with institutional goals
- Coach and mentor leadership teams to enhance capacity in managing budgets and business operations
- Oversee business and revenue strategy development to drive sustainable growth
- Guide financial planning, budgeting, and performance monitoring across departments
- Lead the integration of digital commerce platforms ensuring optimal user experience
- Manage operational standards, policies, and procedures for efficiency and visitor satisfaction
- Cultivate external partnerships supporting community engagement and commercial objectives
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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