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DIRECTOR OF BANQUETS | BENEFITS INCLUDE: MEDICAL, DENTAL, VISION, 401K, AND MANY MORE!
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
career growth
Supportive workplace
Job enrichment
Inclusive culture
Training and development programs
competitive pay
Employee Discounts
Job Description
Hyatt is a renowned global hospitality company known for its commitment to providing outstanding guest experiences through authentic hospitality and a caring, attentive team. With a legacy of excellence, Hyatt offers more than just accommodation; it provides meaningful experiences that exceed guest expectations every time. Recognized worldwide, Hyatt is an employer that fosters a culture of innovation, respect, service-orientation, and inclusion. The company prides itself on its warm, respectful, and inclusive environment where talent flourishes, and career opportunities abound. Employees at Hyatt enjoy access to development programs, career path options, and a workplace culture that values diversity and encourages forward-thinking,... Show More
Job Requirements
- Management experience in hospitality or event services
- Ability to work flexible full-time schedule including weekends and holidays
- Strong leadership and team management skills
- Excellent communication abilities
- Proficiency in computer applications
- Creativity and attention to detail
- Minimum four years of hotel banquet service experience
- Ability to multitask and work in fast-paced environments
- Commitment to high standards of guest service
- Ability to develop and motivate teams
Job Qualifications
- Full-time management experience requiring schedule flexibility including weekends, holidays, and varied shifts
- Genuine desire to understand and anticipate the needs of others in a fast-paced environment
- Strong verbal and written communication skills
- Proficiency in general computer applications
- Highly creative, innovative, detail-oriented, and organized
- Four years of hotel experience with thorough understanding of all levels of banquet service
- Demonstrated strengths including high energy, entrepreneurial mindset, motivational leadership, effective communication, strong training and development skills, accountability, and a commitment to exceptional guest service
Job Duties
- Support and manage the Event Services and Set Up Department in partnership with Food and Beverage, Culinary, Stewarding, Events, and other hotel departments
- Supervise, empower, lead, coach, and motivate the Banquet team and management including assistant managers, leads, servers, and housepersons
- Assist the hotel in achieving top service scores on Meeting Planner surveys through clear communication and detailed review of Banquet Event Orders
- Ensure all functions and meetings are set up accurately and on time while maintaining food, beverage, and meeting standards
- Proactively assess and plan staffing and equipment needs to support successful event execution
- Ensure effective coordination and execution of events with Culinary, Stewarding, Events and Convention Services, and Beverage teams
- Maintain a high-energy, positive, and professional presence at all times
- Develop innovative and creative décor concepts for banquet function spaces
- Oversee short-term and long-term banquet functions including front- and back-of-house operations
- Create an environment that upholds the highest standards of service quality through effective hiring, training, development, promotion, and ongoing reinforcement
- Complete administrative responsibilities including payroll facilitation, reporting, forecasting, point-of-sale procedures, inventory control, and food and beverage budgeting
- Conduct daily walk-throughs of banquet departments, function spaces, and storerooms to ensure compliance with Department of Health regulations and Hyatt corporate standards
- Develop and contribute creative ideas for special events and holiday functions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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