
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted hotel rooms
Training and Development
career advancement
performance-based bonus
Job Description
Concord Hospitality Enterprises is a well-respected leader in the hotel and hospitality industry, known for its commitment to quality, integrity, community involvement, profitability, and fostering a fun and engaging work environment. As a hospitality company managing numerous hotels and resorts, Concord focuses on delivering exceptional guest experiences through a team-oriented culture that values each associate's contribution. The company prides itself on providing a supportive atmosphere where staff can grow professionally, enjoy comprehensive benefit packages, and advance their careers within the hospitality field. With a strong emphasis on Associate First practices, Concord places great importance on fostering a workplace where employees... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in banquet or event management preferred
- strong organizational skills
- excellent customer service orientation
- ability to work flexible hours including evenings and weekends
- good physical stamina
- effective communication skills
- ability to handle high-pressure situations
- willingness to lead and motivate a team
Job Qualifications
- Experience in banquet management or similar hospitality roles
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to manage multiple events and tasks simultaneously
- knowledge of banquet service styles, including plated and reception-style meals
- problem-solving skills and attention to detail
- commitment to delivering excellent customer service
- ability to train and mentor staff
- familiarity with safety and cleanliness standards in food service environments
Job Duties
- Provide exceptional guest service to all customers
- leads the team with motivation and direction and assures that all standards of quality are in place
- greet guests and be responsible for accommodating all guests' needs at the attendance of an event
- participate in good communication with guests with questions regarding the menu
- deliver food and beverages from staging areas to guests as needed to assist the team
- assist other servers during peak periods in delivering food and guest requests
- can train others on serving plated, and reception style meal services (training provided)
- anticipate guest’s needs and monitor the guests’ dining experience to ensure satisfaction with food and service
- respond promptly and courteously to any requests
- oversee setup, execution, and clean-up for an event
- performs side work to prepare for upcoming events
- assures all service areas are always kept clean and safe
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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