Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $115,000.00 - $125,000.00
Work Schedule
Flexible
Benefits
DTO
Healthcare benefits
Health savings account
flexible spending accounts
401k Retirement Plan
Banking and investing program
fertility and family forming assistance
Parental leave pay differential
Pet insurance
hotel discounts
Free Meals
fitness and wellness discounts
LinkedIn Learning membership
Hearts of Pendry community engagement
Associate events
Job Description
Montage International is a distinguished luxury hospitality company renowned for creating exceptional and memorable experiences for guests through their portfolio of upscale hotels and resorts. With a commitment to excellence, innovation, and a passion for hospitality, Montage International fosters a vibrant culture where employees are encouraged to live their passion and add their unique magic to every aspect of service. The company stands out in the hospitality industry by emphasizing both guest satisfaction and employee fulfillment, making it a highly sought-after workplace for those who aim to excel in luxury hospitality.
Pendry Hotels, a part of Montage International, epitomizes th... Show More
Pendry Hotels, a part of Montage International, epitomizes th... Show More
Job Requirements
- Prior Director of Banquets or Banquet Manager experience
- excellent verbal and written communication skills
- knowledge of budgeting and forecasting, a plus
- proven success in customer service and guest recovery
- ability to supervise subordinate staff, including assignment duties, motivating and mentoring, as well as evaluating service and taking disciplinary action when necessary
- ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines
- proficiency with Microsoft Office products such as Word, Excel, PowerPoint, and Outlook
- willingness to embrace technology and continually learn, adapt, and master new operating systems
- knowledge of food and alcoholic beverages
- ability to work a flexible schedule including weekends and holidays
- luxury hotel experience, a plus
Job Qualifications
- Prior Director of Banquets or Banquet Manager experience
- excellent verbal and written communication skills
- knowledge of budgeting and forecasting, a plus
- proven success in customer service and guest recovery
- ability to supervise subordinate staff, including assignment duties, motivating and mentoring, as well as evaluating service and taking disciplinary action when necessary
- ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines
- proficiency with Microsoft Office products such as Word, Excel, PowerPoint, and Outlook
- willingness to embrace technology and continually learn, adapt, and master new operating systems
- knowledge of food and alcoholic beverages
- ability to work a flexible schedule including weekends and holidays
- luxury hotel experience, a plus
Job Duties
- Oversee the daily operation of the Banquet department, including recruiting, hire, train, scheduling, staffing, and supervision of all staff
- act as a liaison for the hotel and serving as the point of contact for clients during their event
- develop and maintain all policies, training manuals, procedures, and quality standards within the department
- managing, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china, glass, and silver as it relates to function and banquet services
- provide daily support and guidance to Banquet Associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest
- work with all other departments to execute client events and meetings
- inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas on banquet levels
- ensure the department abides by all safety and sanitation policies
- create and maintain staffing schedules, ensuring appropriate coverage for events and functions
- develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance
- implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
- maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
- conduct regular inspections of banquet facilities, equipment, and amenities to ensure cleanliness, safety, and functionality
- work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events
- perform additional duties as assigned that may be outside the scope of duties, based on business needs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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