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Four Seasons

Director of Banquets

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive salary
Training and development opportunities
Discounted accommodations at Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals
Discounted parking

Job Description

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company known for delivering exceptional guest experiences and maintaining an unwavering commitment to quality and service. Powered by a diverse team of passionate individuals, Four Seasons has created a distinctive culture that fosters continuous personal and professional growth, encouraging employees to push their limits and support one another in a respectful and collaborative environment. This culture drives Four Seasons' dedication to excellence and its worldwide reputation as a premier luxury brand.

The Four Seasons Hotel and Residences in New Orleans epitomizes the brand's dedication to authentic luxury and exem... Show More

Job Requirements

  • At least 3 years as department head in banquets
  • ability to communicate and work cross-functionally within the hotel as well as clients, vendors, and guests
  • ability to build partnerships and relationships with leaders of the hotel and all operations, including sales and marketing and food and beverage operations
  • experience in a luxury brand hotel is preferred
  • must be available to work mornings, nights, weekends, and holidays
  • must be able to lead and motivate a team
  • must have knowledge of banquet operations and event planning
  • must have strong organizational and leadership skills

Job Qualifications

  • At least 3 years experience as a department head in banquets
  • strong communication skills to work cross-functionally within the hotel and with clients, vendors, and guests
  • ability to build partnerships and relationships with hotel leaders and operations including Sales and Marketing and Food and Beverage
  • luxury brand hotel experience preferred

Job Duties

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure cultural and core standards are met
  • long-range strategic planning for outlet operation
  • be visible in the operation, provide recognition, promote good public relations, handle complaints, concerns or special requests for guests, clients, and group contacts
  • coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure all function details are carried out
  • ensure quality and timeliness of all food items, provide knowledge of wine and spirits in an elegantly appointed environment
  • work closely with the Director of Food & Beverage, Executive Chef, and Director of Catering to design an effective menu and wine list ensuring excellent product quality at a fair price
  • attend regular operational meetings to ensure effective coordination and cooperation between departments
  • control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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