Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $101,000.00 - $160,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
discretionary time off
Healthcare benefits
Health savings account
flexible spending accounts
401(k) retirement plan with company matching
Banking and investing program
fertility and family forming assistance
Parental leave pay differential
Pet insurance
hotel discounts
Free Meals
fitness and wellness discounts
LinkedIn Learning membership
Hearts of Montage community engagement
associate's events throughout the year
Job Description
Montage International is a renowned luxury hospitality company dedicated to delivering exceptional experiences and personalized service in distinguished environments. As a leader in the luxury hotel and resort industry, Montage International operates a collection of world-class properties that emphasize the values of passion, creativity, and cultural connection. The organization fosters a vibrant and inclusive culture where employees are encouraged to live their passion and contribute their unique talents, creating memorable moments for guests. By emphasizing a culture of respect, growth, and empowerment, Montage seeks to provide not just a job but a way of life for its associates.
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Job Requirements
- Prior Director of Banquets or Banquet Manager experience
- Excellent verbal and written communication skills
- Knowledge of budgeting and forecasting, a plus
- Proven success in customer service and guest recovery
- Ability to supervise subordinate staff including assignment duties, motivating and mentoring, service evaluation, and disciplinary action
- Ability to handle multiple priorities in a results-oriented environment and consistently meet deadlines
- Proficiency in Microsoft Office products including Word, Excel, PowerPoint, and Outlook
- Ability to embrace technology and master new operating systems
- Knowledge of food and alcoholic beverages
- Ability to work a flexible schedule including weekends and holidays
- Luxury hotel experience, a plus
Job Qualifications
- Prior Director of Banquets or Banquet Manager experience
- Excellent verbal and written communication skills
- Knowledge of budgeting and forecasting is a plus
- Proven success in customer service and guest recovery
- Ability to supervise subordinate staff including duties assignment, motivation, mentoring, evaluations, and disciplinary actions
- Ability to handle multiple priorities and meet deadlines in a results-oriented environment
- Proficiency with Microsoft Office products including Word, Excel, PowerPoint, and Outlook
- Ability to embrace and master new operating systems
- Knowledge of food and alcoholic beverages
- Experience in luxury hotel environment is a plus
Job Duties
- Oversee the daily operation of the Banquet department including recruiting, hire, train, scheduling, staffing, and supervision of all staff
- Act as a liaison for the hotel and serve as the point of contact for clients during their event
- Develop and maintain all policies, training manuals, procedures, and quality standards within the department
- Manage inventory, control and breakage/loss reduction of china, glass, and silver in conjunction with Executive Steward
- Provide daily support and guidance to Banquet Associates and monitor job performance
- Work with other departments to execute client events and meetings
- Inspect and oversee cleanliness and maintenance of all function spaces, public areas, and service areas on banquet levels
- Ensure department abides by all safety and sanitation policies
- Create and maintain staffing schedules ensuring appropriate coverage
- Develop and manage departmental budgets, forecasts, and financial reports
- Implement cost control measures and revenue enhancement strategies to maximize profitability
- Maintain high standards of service excellence, food quality, and presentation
- Conduct regular inspections of banquet facilities, equipment, and amenities
- Collaborate with Meetings & Events and Culinary teams for flawless event execution
- Perform additional duties as assigned based on business needs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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