DIRECTOR OF BANQUET OPERATIONS | BENEFITS INCLUDE: PAID VACATION, 401K, AND MANY MORE!
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,000.00 - $110,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Free room nights
discounted room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
paid sick days
Paid new child leave
Paid personal day
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
free colleague meals
Employee stock purchase plan
Retail Discounts
Job Description
Hyatt is a globally recognized hospitality company that believes in the power of belonging. They focus on making guests feel at home no matter where they are in the world by turning trips into memorable journeys, encounters into meaningful experiences, and jobs into rewarding careers. Hyatt champions a connected and sustainable travel experience where every role matters and individuality is celebrated. This company culture fosters an environment where team members are empowered to shape opportunities and grow personally and professionally. The Grand Hyatt at SFO is a premier luxury hotel situated at San Francisco International Airport. It offers elegant hotel... Show More
Job Requirements
- Bachelor’s degree preferred
- minimum 3-5 years in food and beverage or event operations management
- demonstrated leadership skills in managing teams
- ability to work full-time with flexible schedules including weekends and holidays
- excellent communication and interpersonal skills
- proficient with computer systems
- strong organizational and creative skills
- ability to manage complex business situations
- experience with banquet service operations
- prior union environment experience preferred
Job Qualifications
- 3-5 years in food and beverage or event operations management leadership role
- banquet experience preferred
- full-time management position with full flexibility including weekends, holidays, and variable schedule
- strong desire to understand and anticipate needs in a fast-paced environment
- refined verbal and written communication skills
- proficiency in general computer knowledge
- creativity, innovation, detail orientation, and organization
- hotel or equivalent experience with thorough understanding of banquet service
Job Duties
- Direct and lead the Event Services (Banquets), Event Services Set-Up, and Event Services (Banquet) Beverage departments
- Work closely with Events Management (Catering and Convention Services) and other Hotel Operations departments
- Coach and motivate employees to achieve exceptional guest service results and department engagement
- Lead and develop managers, assistant managers, and supervisors
- Quickly understand and respond to complex business matters
- Impact and achieve Meeting Planner satisfaction scores
- Ensure proactive communication and execute client changes by reviewing Banquet Event Orders daily
- Manage appropriate and timely setup of all functions and meetings maintaining standards of food, beverage, and meeting specifications
- Review staffing and equipment needs proactively
- Coordinate and execute all events with Culinary, Stewarding, Catering/Convention Services, Event Services, Set-Up Floor, and Beverage
- Develop innovative and creative décor for banquet function space
- Manage short and long-term banquet functions in front and back of house
- Create an environment with highest standards of quality service through hiring, training, development, promotion, and reinforcement
- Facilitate payroll, reports, forecasts, point of sale procedures, inventory, and budget for food and beverage functions
- Perform daily walk-throughs in banquet department and function spaces to ensure compliance with health regulations and Hyatt standards
- Develop ideas for special events and holiday functions
- Manage or work in a unionized environment preferred
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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