DIRECTOR OF BANQUET OPERATIONS | BENEFITS INCLUDE: PAID VACATION, 401K, AND MANY MORE!
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,000.00 - $110,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Free room nights
discounted room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
paid sick days
Paid Personal Days
Paid new child leave
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
free colleague meals
Employee stock purchase plan
Retail Discounts
Job Description
Hyatt is a globally recognized hospitality company renowned for its commitment to creating a sense of belonging for guests and employees alike. With a deep belief in making people feel at home no matter where they are in the world, Hyatt transforms ordinary travel into extraordinary experiences. The brand emphasizes connected and sustainable travel that celebrates individual uniqueness and shapes meaningful career opportunities. Hyatt operates luxurious hotels and resorts worldwide, offering exceptional guest service and innovative hospitality solutions.
One of Hyatt's flagship properties, the Grand Hyatt at San Francisco International Airport (SFO), presents a unique blend of luxury and conv... Show More
One of Hyatt's flagship properties, the Grand Hyatt at San Francisco International Airport (SFO), presents a unique blend of luxury and conv... Show More
Job Requirements
- 3-5 years in F&B and/or Event Operations Management leadership role
- Banquet experience preferred
- full-time management position requiring full flexibility including weekends and holidays
- ability to understand and anticipate needs of others in a fast-paced environment
- refined verbal and written communication skills
- proficiency in general computer knowledge
- extremely creative, innovative, detail-oriented, and organized
- hotel or equivalent experience with thorough understanding of banquet service levels
Job Qualifications
- 3-5 years in food and beverage and/or event operations management leadership role
- banquet experience preferred
- full-time management flexibility including weekends and holidays
- strong desire to understand and anticipate needs in fast-paced environment
- refined communication skills
- proficiency in computer knowledge
- creativity and high organizational skills
- hotel or equivalent experience with banquet service understanding
Job Duties
- Directs and leads the Event Services (Banquets), Event Services Set-Up, and Event Services (Banquet) Beverage departments
- Coach and motivate employees in achieving exceptional guest service results and department engagement
- Lead and develop direct reports including managers, assistant managers, and supervisors
- Quickly understand and respond to complex business matters
- Impact and achieve Meeting Planner satisfaction scores
- Ensure proactive communication and client changes are executed by reviewing Banquet Event Orders daily
- Oversee appropriate and timely setup of all functions and meetings while maintaining food, beverage, and meeting standards
- Proactively review staffing and equipment needs
- Coordinate and execute all events with Culinary, Stewarding, Catering/Convention Services, Event Services, Set-Up Floor, and Beverage departments
- Develop innovative and creative decor for banquet function spaces
- Manage short and long-term banquet functions in front and back of house
- Establish high standards of quality service through hiring, training, development, and promotion
- Facilitate administrative tasks including payroll, reports, forecasts, point of sale procedures, inventory, and budget management
- Conduct daily walk-throughs to ensure compliance with health and corporate standards
- Develop ideas for special events and holiday functions
- Manage or work in a unionized environment preferred
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: