Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
The Meritage Resort and Spa, situated in the heart of Napa, California, is a premier luxury resort renowned for its exceptional hospitality, stunning vineyard views, and sophisticated ambiance. The resort offers an upscale experience to guests, blending comfort, elegance, and a deep connection to the rich wine-growing region. As a cornerstone in Napa’s hospitality landscape, The Meritage Resort and Spa is dedicated to delivering unparalleled guest experiences through its accommodations, dining, spa services, and event hosting capabilities. It caters to a diverse clientele ranging from leisure travelers and wine enthusiasts to corporate groups and wedding parties seeking an exquisite setting... Show More
Job Requirements
- Bachelor’s degree in hospitality management business administration or related field preferred
- Minimum 7 to 10 years in banquet operations with at least 5 years in a leadership role at a luxury resort or high-volume conference center
- Strong financial acumen with experience managing multi-million-dollar event revenue streams
- Proven track record of leading large teams and executing complex large-scale events
- Exceptional communication negotiation and client-relations skills
Job Qualifications
- Bachelor’s degree in hospitality management business administration or related field preferred
- Minimum 7 to 10 years in banquet operations with at least 5 years in a leadership role at a luxury resort or high-volume conference center
- Strong financial acumen with experience managing multi-million-dollar event revenue streams
- Proven track record of leading large teams and executing complex large-scale events
- Exceptional communication negotiation and client-relations skills
Job Duties
- Lead mentor and develop a high-performing banquet management and service team
- Foster a culture of hospitality accountability and excellence
- Oversee scheduling staffing and training to ensure readiness for events of all scales
- Ensure seamless execution of events from setup through breakdown exceeding guest expectations
- Maintain standards for service quality presentation and efficiency across all banquet functions
- Partner with culinary catering sales and conference services to ensure alignment on client vision and operational delivery
- Develop and manage banquet department budgets including labor forecasting cost controls and revenue optimization
- Analyze financial performance and implement strategies to increase profitability while maintaining service quality
- Drive upsell opportunities including food beverage décor and AV enhancements
- Act as the primary operational liaison for high-profile groups and weddings
- Address client concerns promptly and with professionalism
- Elevate guest satisfaction scores through attention to detail and personalized service
- Ensure compliance with health safety and labor regulations
- Implement and uphold policies and procedures for banquet operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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