Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
The Meritage Resort and Spa, located in the heart of Napa, California, is a premier luxury resort known for its exceptional hospitality, exquisite amenities, and breathtaking vineyard views. This resort specializes in providing a world-class experience to guests seeking relaxation, indulgence, and memorable events in a stunning setting. With its expansive event spaces, award-winning dining options, and commitment to personalized service, The Meritage Resort and Spa stands out as a top destination for weddings, corporate gatherings, and social celebrations in the Napa Valley region.
The resort’s Banquets and Events department plays a pivotal role in orchestrating unforgettable occasions, s... Show More
The resort’s Banquets and Events department plays a pivotal role in orchestrating unforgettable occasions, s... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration, or related field (preferred)
- minimum 7 to 10 years of experience in banquet operations
- at least 5 years in a leadership role at a luxury resort or high-volume conference center
- strong financial acumen with experience managing event revenue streams
- proven ability to lead large teams and manage complex events
- excellent communication and negotiation skills
Job Qualifications
- Bachelor’s degree in hospitality management, business administration, or related field (preferred)
- minimum 7 to 10 years in banquet operations, with at least 5 years in a leadership role at a luxury resort or high-volume conference center
- strong financial acumen with experience managing multi-million-dollar event revenue streams
- proven track record of leading large teams and executing complex, large-scale events
- exceptional communication, negotiation, and client-relations skills
Job Duties
- Lead, mentor, and develop a high-performing banquet management and service team
- foster a culture of hospitality, accountability, and excellence
- oversee scheduling, staffing, and training to ensure readiness for events of all scales
- ensure seamless execution of events from setup through breakdown, exceeding guest expectations
- maintain standards for service quality, presentation, and efficiency across all banquet functions
- partner with culinary, catering sales, and conference services to ensure alignment on client vision and operational delivery
- develop and manage banquet department budgets, including labor forecasting, cost controls, and revenue optimization
- analyze financial performance and implement strategies to increase profitability while maintaining service quality
- drive upsell opportunities including food, beverage, décor, and AV enhancements
- act as the primary operational liaison for high-profile groups and weddings
- address client concerns promptly and with professionalism
- elevate guest satisfaction scores through attention to detail and personalized service
- ensure compliance with health, safety, and labor regulations
- implement and uphold policies and procedures for banquet operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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