Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $67,900.00 - $121,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Travel opportunities
Job Description
Grupo Eulen is an international leader in the provision of diverse services, including airport ground handling, facility management, cleaning services, and security. With a strong reputation for operational excellence and innovation, Grupo Eulen operates in multiple countries, delivering high-quality solutions tailored to the needs of its clients. The company is committed to maintaining the highest standards of safety, compliance, and customer satisfaction across all its service areas, making it a preferred partner for major airports and airlines worldwide.
This role is for the Director of Aviation at Miami International Airport (MIA), who will be responsible for overseeing comprehensive ground handlin... Show More
This role is for the Director of Aviation at Miami International Airport (MIA), who will be responsible for overseeing comprehensive ground handlin... Show More
Job Requirements
- Bachelor's degree in Business Administration, Aviation Management, or related field
- Minimum 8 years of experience in airport operations
- At least 5 years in a leadership role within ground handling services
- Knowledge of airport regulations and safety protocols
- Ability to speak and be understood in English
- Ability to stand for long periods
- Ability to lift approximately 50 pounds
- Ability to relocate in emergencies
- Professional appearance
Job Qualifications
- Bachelor's degree in Business Administration, Aviation Management, or related field
- Master’s degree preferred
- 8+ years of experience in airport operations with at least 5 years in a leadership role within ground handling services
- In-depth knowledge of airport regulations, ground handling processes, and safety protocols
- Proven track record of managing large teams and complex operations
- Strong analytical and problem-solving skills with a focus on data-driven decision-making
- Excellent communication and interpersonal skills to effectively interact with stakeholders at all levels
Job Duties
- Oversee day-to-day ground handling operations including passenger services, cabin services, baggage handling, ramp services, and cargo security operations
- Develop and implement operational strategies to enhance efficiency and service quality
- Lead, mentor, and develop a diverse team of operational managers and staff
- Foster a culture of safety, collaboration, and continuous improvement within the team
- Establish KPIs and performance metrics to monitor operational effectiveness and drive improvement initiatives
- Analyze operational data to identify trends, challenges, and opportunities for optimization within staffing levels and managerial development
- Ensure profitable margins within each service minimizing OT and maximizing services procedures
- Ensure all operations adhere to safety regulations, company policies, and industry standards
- Conduct regular audits and training to maintain compliance and enhance safety protocols
- Build and maintain strong relationships with airline partners, clients, airport authorities, and other stakeholders
- Address customer concerns and feedback to continuously improve service delivery
- Develop and manage operational budgets, ensuring efficient allocation of resources
- Identify cost-saving opportunities while maintaining high service standards
- Drive innovation in ground handling processes and technologies to improve operational efficiency and customer satisfaction
- Collaborate with senior leadership to align operations with the company’s strategic goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location

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please contact the employer.
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