Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Life insurance
Job Description
The hiring company manages a diverse portfolio of hospitality properties and operates corporate offices that oversee financial operations across multiple brands and locations. It is a leader in the hospitality industry known for its commitment to operational excellence and financial integrity. The company values strong internal controls, precise financial reconciliation, and robust support for property-level teams to maintain high standards of property management and customer satisfaction.
The Director of Accounts Receivable (AR) is a pivotal financial leadership role based at the corporate office in Merrillville, Indiana. This role is responsible for overseeing all accounts receivable operations across the hospitality p... Show More
The Director of Accounts Receivable (AR) is a pivotal financial leadership role based at the corporate office in Merrillville, Indiana. This role is responsible for overseeing all accounts receivable operations across the hospitality p... Show More
Job Requirements
- Bachelor's degree in accounting, finance, business administration, or a related field
- minimum five years of professional experience in accounts receivable, credit management, or hotel finance accounting
- experience leading or managing financial operations at corporate or multi-property level
- strong hospitality industry experience preferred
- proficiency in hospitality AR and financial systems
- excellent analytical and communication skills
- ability to manage multiple projects and deadlines
- attention to detail and strong organizational skills
- ability to lead process improvement and technology implementation initiatives
Job Qualifications
- Bachelor's degree in accounting, finance, business administration, or a related field
- five plus years of professional experience in accounts receivable, credit management, or hotel finance accounting
- proven leadership experience managing corporate-level or multi-property financial operations
- prior hospitality industry experience with proficiency in hospitality AR and financial systems
- strong understanding of hospitality financial processes, group billing, and brand requirements
- exceptional analytical skills with experience interpreting financial data and generating insights
- excellent communication, negotiation, and relationship-management skills
- strong attention to detail and ability to manage multiple deadlines in a high-transaction, fast-paced accounting environment
- demonstrated ability to streamline processes and drive operational efficiencies
- ability to evaluate, implement, and enhance financial technologies to drive process improvements and standardization
- proficiency in MS Office Suite including Word, Excel, Outlook, Teams, and PowerPoint
Job Duties
- Lead, mentor, and provide AR guidance to property-level management and financial teams
- design and implement AR policies, procedures, and best practices aligned with industry standards and company objectives
- identify opportunities for process improvement, automation, and system optimization
- oversee end-to-end AR activities, including billing, invoicing, collections, payment application, and reconciliation
- manage the credit card chargeback process ensuring timely dispute resolution and communication with properties
- ensure accuracy and timeliness of all AR across multiple properties and brands
- manage credit approval processes, credit limits, and risk assessments for clients and groups
- monitor aging reports, delinquency trends, and collection efforts to ensure strong cash flow performance
- ensure compliance with brand standards, corporate policies, and regulatory requirements
- partner with property finance teams and managers to address and resolve billing concerns promptly
- liaise with properties and external clients to address escalated billing or payment inquiries and engage collection agencies if needed
- prepare and distribute monthly AR reports to senior leadership and property teams
- conduct training and support sessions for property-level and corporate teams on AR processes, billing standards, and best practices
- collaborate with internal audit and accounting teams to support month-end processes and financial reporting
- oversee AR system configuration and data accuracy across PMS, POS, and financial platforms
- lead initiatives related to AR system upgrades, integrations, and digital payment solutions
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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