Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) retirement plan
Job Description
Golden Route Operations (GRO) is recognized as the leading Slot Route Company in Nevada, known for its commitment to excellence and innovation within the gaming industry. Operating at the forefront of slot route management, GRO delivers unparalleled services by partnering with key operators throughout the state. The company's dedication to integrity, collaboration, and continuous improvement creates a dynamic and engaging workplace culture. Employees at GRO benefit from a supportive environment that encourages personal and professional growth, leveraging new technologies and strategic operational practices to maintain its market leadership.
Golden Route Operations offers a comprehensive benefits package that includes health... Show More
Golden Route Operations offers a comprehensive benefits package that includes health... Show More
Job Requirements
- Minimum 3 years’ experience in similar operational roles within gaming or related industry
- High school diploma or equivalent
- At least 21 years of age
- Must be able to multi-task effectively
- Outstanding attention to detail
- Proficiency in Microsoft Office applications
- Ability to communicate effectively in English in both written and verbal forms
- Ability to obtain and maintain necessary gaming work cards including NV Gaming and, if requested, Key Licensing through the NV Gaming Control Board
- Eligibility to work legally in the United States
Job Qualifications
- Minimum 3 years previous experience in similar roles preferably in gaming or similar industry
- Ability to multi-task effectively
- Outstanding attention to detail
- Proficient in Microsoft Office
- At least 21 years of age
- High school diploma or equivalent
- Bachelor’s degree preferred
- Effective communication in English both written and verbal
- Ability to obtain and maintain all required work cards
- Right to work in the United States
Job Duties
- Oversee daily operations of route techs, system techs, collections, dispensers, and dispatch
- Collaborate with route install team, gaming development team, vault, slot audit, and security
- Hire, train, develop, evaluate, and discipline assigned leadership staff
- Direct execution of division’s operational plans
- Monitor and control labor costs by ensuring adequate staffing
- Manage upkeep and functionality of all route related gaming equipment
- Oversee vehicle fleet maintenance, registration, and telematics installation
- Participate in monthly financial meetings to review departmental expenses
- Handle special requests from vendors and respond to guest complaints courteously
- Promote positive motivation and productive team culture
- Ensure compliance with gaming laws, internal controls, Title 31, and federal regulations
- Provide timely and outstanding guest service
- Perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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