Maryland Department of Transportation logo

Director Metro Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $126,914.00 - $198,107.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Employee assistance program

Job Description

The Maryland Transit Administration (MTA) is a key division within the Maryland Department of Transportation (MDOT), dedicated to providing safe, efficient, and reliable public transit services across the state of Maryland. The agency manages a broad range of transit operations, including Metro rail services, bus lines, light rail, and other public transportation options, all aimed at improving mobility for thousands of residents and visitors daily. As a prominent public sector organization, the MTA plays a crucial role in supporting Maryland’s economic growth, enhancing accessibility, and delivering sustainable transportation solutions. The agency is committed to innovation, community engagement, and operational excellence,... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Ten years of relevant professional or administrative experience
  • Minimum three years of supervisory experience
  • At least nine years of experience in rail transit operations or management
  • Experience in unionized environments
  • Valid motor vehicle operator's license in the State of Maryland
  • Ability to foster a positive safety culture and enforce safety procedures
  • Must refrain from willful safety violations and other reckless behaviors
  • Ability to conduct safety risk assessments and mitigate hazards promptly

Job Qualifications

  • Bachelor's degree from an accredited college or university
  • Ten years of experience in administrative or professional work
  • Three years of experience supervising employees or overseeing operations
  • Experience managing in a public or private sector urban rail transit agency or large transit operations
  • Knowledge of rail transit program management, service contract compliance, and scheduling software
  • Experience working in a unionized setting
  • Strong leadership skills in organizational turnaround and program expansion
  • Familiarity with transportation and transit trends, initiatives, and projects nationally and locally

Job Duties

  • Provide overall leadership for Metro Operations and achieve public transportation objectives
  • Develop and implement short- and long-range goals, strategic plans, and business initiatives
  • Formulate and recommend operating policies and procedures, including updates to existing policies
  • Ensure coordination and cooperation among assigned departments and external agencies
  • Participate in committees, task forces, and contract negotiations
  • Oversee administration of collective bargaining agreements, grievance investigations, and arbitration proceedings
  • Maintain accountability for all safety performance measures and compliance standards
  • Approve expenditures and implement budgetary adjustments as needed
  • Contribute to planning and resource management for rail operations and capital assets

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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