Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Job Description
The Clubs of Prestonwood, operating under the renowned Invited brand, is a premier golf and country club located in Dallas, TX. Invited is the largest owner and operator of private clubs in the United States, managing over 130 prestigious country, city, and athletic clubs nationwide since its inception in 1957. Driven by a commitment to build meaningful relationships and enrich the lives of its members, guests, and employees, Invited offers exceptional amenities including championship golf courses, sophisticated workspaces, handcrafted culinary experiences, resort-style pools, state-of-the-art racquet facilities, and comprehensive fitness centers. The Clubs of Prestonwood embodies this mission by providing a... Show More
Job Requirements
- High school diploma or equivalent
- minimum 3 years experience in hospitality or related fields
- strong leadership and communication skills
- ability to manage multiple projects and teams
- proficiency with Microsoft Office Suite
- experience with CRM systems like Salesforce
- excellent organizational and strategic planning abilities
Job Qualifications
- High school diploma or equivalent
- minimum of 3 years experience in hospitality, customer relations, food and beverage, private events, or marketing and communications
- bachelor’s degree preferred in hospitality management, event management, business, or marketing and communications
- proven leadership ability managing cross-functional teams
- experience in relationship management, food and beverage operations, event management, or membership associations preferred
- prior team leadership or project management experience preferred
- advanced skills in Microsoft Office Suite including Word, Outlook, and Excel
- experience with CRM systems, particularly Salesforce
Job Duties
- Develop and execute the member experience strategy focusing on retention and increased member spend
- partner with the General Manager and Department Heads to create revenue-generating strategies
- leverage data analytics to monitor member engagement and optimize retention
- oversee planning and execution of all member events ensuring alignment with club mission
- incorporate member feedback to keep events relevant and engaging
- curate a dynamic calendar of member experiences to foster community and participation
- develop seamless onboarding processes for new members
- ensure strategic execution of all member journey touchpoints
- assist in developing retention strategies with personalized interventions for at-risk members
- continuously refine the member journey focusing on early tenure and long-term engagement
- develop and distribute multi-channel communication strategies promoting club activities
- ensure timely dissemination of key updates reinforcing transparency
- communicate consistently with members and employees across all channels
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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