Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world’s foremost vacation ownership and travel membership company, boasting a dynamic and expanding portfolio of resorts, travel clubs, and lifestyle travel brands. By focusing on innovation and growth, Travel + Leisure Co. passionately pursues its mission to put the world on vacation. The company prides itself on providing exceptional experiences that inspire millions of travelers worldwide every day. With a strong commitment to excellence and inclusion, Travel + Leisure Co. fosters a supportive work environment, offering career opportunities that celebrate hospitality, global teamwork, and community involvement. Associates at the company enjoy an engaging atmosphere... Show More
Job Requirements
- Bachelor’s degree in marketing, business administration, or a related discipline
- 5 years experience of marketing and people leadership management in vacation ownership
- Proven experience in customer service, problem resolution, vendor relations, and negotiation
- Exceptional verbal and written communication skills
- Strong analytical skills with knowledge of marketing strategy analysis, campaign performance reporting, and data-driven decision-making
- Results-oriented with a track record of exceeding budgeted goals and targets
- Highly organized with excellent attention to detail
- Ability to identify process improvement and operational efficiency opportunities
- Positive and proactive attitude
- Creative marketing mindset
Job Qualifications
- Bachelor’s degree in marketing, business administration, or a related discipline
- MBA preferred
- 5 years experience of marketing and people leadership management in vacation ownership with a proven track record of success
- Proven experience in customer service, problem resolution, vendor relations, and negotiation
- Exceptional verbal and written communication skills, with the ability to interact professionally with diverse clients and internal teams
- Strong analytical skills with extensive knowledge of marketing strategy analysis, campaign performance reporting, and data-driven decision-making
- Results-oriented with a consistent track record of exceeding budgeted goals and business targets
- Highly organized with excellent attention to detail and the ability to maintain accurate records and data
- Demonstrated ability to identify opportunities for process improvement and operational efficiency
- Positive, enthusiastic, and proactive attitude with a strong commitment to delivering high-quality work in a collaborative environment
- Creative marketing mindset with a passion for innovation and driving brand success
Job Duties
- Plan, implement and manage facilitation of marketing business plans
- Work with site and regional leadership with guidelines on introduction of new programs, best practices, and processes
- Monitor and report performance of marketing at the site level, taking corrective action as required
- Partner with sales and marketing leaders to identify areas of improvement and implement best practices
- Streamline and optimize operational efficiencies through the evaluation and improvement of processes, procedures and technologies
- Oversee complete operations of the Welcome Center, In House Marketing, and OPC/CMP Program
- Assist in achieving and maintaining the Welcome Center, In House and OPC/CMP production percentage at or above targeted level
- Effectively develop and motivate new marketing personnel including supervisors and managers
- Develop and implement written performance expectations for daily tasks, training reviews and counseling
- Work with site sales leadership in managing performance factors, to include driving tour production, increasing financial performance and reviewing marketing program efficiencies
- Work with In House Marketing leaders to monitor trends in penetration and identify areas of opportunity to increase penetration rates
- Oversee and manage tour flow from corporate marketing programs
- Develop new vendor relations and maintain existing vendor relations
- Negotiate hotel contracts, OPC/CMP locations and local premium contracts
- Partner with area senior leadership in marketing review submissions, compensation plan analysis and all other marketing related analytics
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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