Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible work schedule
Employee Discounts
Professional development opportunities
Job Description
PetSmart is a leading specialty retailer committed to enriching the lives of pets and their families through comprehensive products, services, and expertise. As a company dedicated to being the most trusted name in the pet care industry, PetSmart operates numerous stores and service locations focused on providing exceptional experiences for pets, pet parents, and associates alike. The company emphasizes teamwork, innovation, and operational excellence, with a culture built around collaboration and shared purpose. The Phoenix Home Office is where many cross-functional teams collaborate to support store operations, enhance customer experience, and drive business strategies. This includes the Store Strategy &... Show More
Job Requirements
- Bachelor's degree in business, finance, operations or related field
- 8-10+ years of leadership experience in labor planning, financial planning & analysis or store operations within retail
- Proven analytical and strategic thinking skills
- Strong understanding of retail operations, workforce management and financial drivers
- Experience with labor management systems like Kronos or Dayforce
- Ability to lead cross-functional teams and influence senior leaders
- Excellent communication and collaboration skills
Job Qualifications
- Bachelor's degree in business, finance, operations or related field
- MBA or equivalent advanced degree preferred
- 8-10+ years progressive leadership experience in labor planning, financial planning & analysis or store operations
- Deep understanding of retail store operations and financial levers of profitability
- Proven track record leading cross-functional initiatives and influencing senior leadership
- Expertise in labor modeling and forecasting tools
- Experience managing and developing teams
- Proficiency with labor management systems, business intelligence and data visualization tools
Job Duties
- Leads development and execution of labor strategies to align labor spend with financial targets
- Oversees enterprise-wide labor forecasting processes incorporating retail drivers
- Serves as strategic partner to senior leaders across operations, finance, HR, and merchandising
- Directs labor analytics and reporting to identify trends and opportunities
- Leads and develops a high-performing team of labor planning professionals
- Champions process innovation and operational efficiency initiatives through technology
- Ensures labor plans support customer service standards and operational efficiency
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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