Director, Gaming Systems
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
Fair Grounds Race Course and Slots is a historic and renowned entertainment venue located in New Orleans, Louisiana. Established in 1852, it is America's second oldest horse racing track and a significant cultural landmark in the region. This esteemed property offers more than just horse racing; it features a comprehensive gaming experience including slots, video poker, and simulcasting year-round. The facility operates a sophisticated slot-machine gaming area alongside 13 off-track betting parlors scattered throughout southeast Louisiana, serving as a popular destination for gaming enthusiasts and racing fans alike. As part of a legacy deeply embedded within the New Orleans community,... Show More
Job Requirements
- Must be 21 years or older
- Must be able to obtain a Gaming and Racing License from Louisiana Racing Commission
- College or technical degree or equivalent experience
- Ability to read, analyze and interpret common documentation
- Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff
- Ability to write and present information to management in a reasonable manner
- Ability to perform normal mathematical computations in regards to the implementation of current duties
- Ability to define problems collects data, establish facts and draw valid conclusions
- Ability to interpret an extensive variety of instructions and deal with several variables
Job Qualifications
- College or technical degree or equivalent experience
- Knowledge of principles and processes for providing customer service
- Ability to read, analyze and interpret common documentation
- Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff
- Ability to write and present information to management in a reasonable manner
- Ability to perform normal mathematical computations in regards to the implementation of current duties
- Ability to define problems collects data, establish facts and draw valid conclusions
- Ability to interpret an extensive variety of instructions and deal with several variables
- Must be 21 years or older
- Must be able to obtain a Gaming and Racing License from Louisiana Racing Commission
Job Duties
- Safeguard the confidential information of all customers, team members, departments, and company records and assets
- Provide data-driven insights and recommendations to improve the performance and profitability of the FGNO Casino and OTB gaming floors
- Coordinate gaming system upgrades, installs and floor reorganizations of Slots and Video poker
- Monitor Slot and Video Poker performance and implement gaming equipment maintenance policies and procedures
- Review reports and statistical data for malfunctions or other problems and implementing appropriate maintenance and repair lists
- Review and analyze all gaming data for both OTB and FGNO
- Relate data to actual machine performance and recommend corrective action
- Make recommendations and enhancements to data systems as needed
- Insure the gaming product is aligned with current regulations and company internal policies and procedures
- Monitor legal compliance with federal, state, and gaming laws
- Maintain an effective training program for all gaming repair personnel
- Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies to ensure compliance in all areas
- Conduct performance reviews, wage increases, and promotions relative to OTBS
- Recommend disciplinary action for Video Poker and OTBs
- Supervise and monitor work at Video Poker and slot tech operations
- Position may require travel, as needed
- This is estimated to be 15% travel
- Perform all other duties, as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter