Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $67,000.00 - $89,000.00
Work Schedule
Standard Hours
Benefits
sign on bonus
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
Job Description
Marriott International is a global leader in the hospitality industry, renowned for delivering exceptional guest experiences and fostering inclusive workplace cultures. The West Palm Beach Marriott, located at 1001 Okeechobee Boulevard in West Palm Beach, Florida, is part of this esteemed family, offering luxurious accommodations and an array of guest services in a vibrant and welcoming environment. This hotel strives to blend comfort with innovative hospitality, making it an attractive destination for travelers and a reputable place for professionals seeking career growth in the hotel and hospitality sector.
This position is a full-time management role, offering an annual salary ... Show More
This position is a full-time management role, offering an annual salary ... Show More
Job Requirements
- minimum of three years of front office management experience
- experience with FSPMS
- high school diploma or GED
- or associate degree in related field
- ability to lead and supervise diverse teams
- strong customer service orientation
- capability to manage budgets and financial goals
- effective communication skills
- availability for full-time schedule
- ability to work on-site at West Palm Beach Marriott
Job Qualifications
- high school diploma or GED with six years of guest services or front desk experience
- OR associate degree in hotel and restaurant management, hospitality, business administration, or related field with four years of guest services or front desk experience
- proven leadership and management skills
- experience with FSPMS
- excellent interpersonal and communication abilities
- strong problem-solving and decision-making skills
- ability to work collaboratively and foster a positive team environment
- knowledge of front office operations and guest service standards
Job Duties
- lead and manage front office, guest services, and security teams
- supervise and coordinate daily operations including bell staff, switchboard, retail, concierge, valets, and security
- establish and maintain open communication and collaborative relationships among team members
- handle guest complaints and resolve issues promptly
- manage department budgets, expenses, and financial performance
- enforce compliance with front office policies and procedures
- recruit, train, mentor, and evaluate staff
- conduct department meetings ensuring clear communication of goals
- oversee security personnel and maintain a safe environment for guests and associates
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: