Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $112,000.00 - $149,000.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
bonus eligibility
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Job Description
Marriott International is a global leader in the hospitality industry, known for providing exceptional services and memorable experiences to guests worldwide. With a diverse portfolio of brands, Marriott continues to innovate while honoring its legacy of hospitality rooted in the vision of its founder, J. Willard Marriott. JW Marriott, part of Marriott's luxury portfolio, consists of over 100 stunning properties in gateway cities and unique resort destinations globally. Employees at JW Marriott are valued as the cornerstone of the guest experience, fostering a culture of confidence, innovation, and genuine hospitality. The Philadelphia Marriott Downtown, located at 1201 Market Street in... Show More
Job Requirements
- high school diploma or GED
- 6 years experience in guest services, front desk, or related area
- OR 2-year degree from accredited university in relevant field
- 4 years experience in guest services or related area
- proven leadership skills
- ability to manage multiple teams
- excellent communication skills
- strong problem-solving abilities
- willingness to work full time
- experience in hotel management
Job Qualifications
- high school diploma or GED with 6 years of experience in guest services or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, or Business Administration with 4 years of experience
- strong interpersonal and communication skills
- demonstrated leadership and management capabilities
- ability to handle guest complaints professionally
- knowledge of front office operations and security protocols
Job Duties
- Lead, influence, and encourage front office and security teams
- supervise and manage all day-to-day operations in front office and guest services
- manage staffing levels and operational budgets to meet financial targets
- handle guest complaints and ensure resolution
- oversee security personnel and ensure a safe environment
- conduct department meetings and communicate goals effectively
- ensure compliance with front office policies and standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter