Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Highgate is a leading real estate investment and hospitality management company, renowned for its innovation and strong presence in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu. The company is rapidly expanding internationally with operations extending into Europe, Latin America, and the Caribbean. Highgate's impressive portfolio consists of global properties with an aggregate asset valuation exceeding $20 billion and generating over $5 billion in cumulative revenues annually. With an expert executive team made up of experienced hotel management leaders, Highgate offers comprehensive guidance to property owners and partners throughout all stages of the hospitality... Show More
Job Requirements
- Education as specified in qualifications
- Relevant food and beverage experience
- Proficiency with Windows and related software
- Knowledge of health, sanitation, and liquor laws
- Ability to work long hours
- Capability to exert medium physical effort
- Strong verbal and written communication skills
- Ability to multitask and prioritize tasks
- Commitment to high personal appearance standards
- Compliance with company standards and regulations
- Effective problem handling and confidentiality
- Regular attendance as per scheduling
- Capacity to understand complex data and information
- Willingness to perform other duties as assigned
Job Qualifications
- At least 6 years of progressive experience in hotel or related field, or a 4-year degree with 3 years related experience, or a 2-year degree with 4 or more years related experience
- 5 years of food and beverage leadership experience in multi-outlet and banquet environments
- Proficient in Windows and company-approved spreadsheets and word processing
- Knowledge of food and beverage preparation, health department rules, liquor laws, and regulations
- Effective verbal and written communication skills
- Ability to multitask and prioritize
- Service-oriented with attentive and courteous demeanor
- Attendance at required trainings and meetings
- Ability to participate in manager on duty coverage
- Maintain compliance with Highgate standards
- Skilled in problem-solving and confidentiality
- Maintain warm and friendly demeanor
Job Duties
- Be attentive, friendly, helpful, and courteous to guests, managers, and employees
- Supervise all food and beverage personnel
- Respond promptly to guest complaints
- Prepare and monitor the food and beverage budget
- Monitor industry trends to maintain profitable operations
- Collaborate with Executive Committee and report on food and beverage issues
- Coordinate and monitor loss prevention in the department
- Organize and conduct regular department meetings
- Monitor quality of service and product
- Cooperate in menu planning and preparation
- Ensure timely purchasing within budget
- Oversee employee cafeteria operations
- Ensure compliance with liquor, health, and sanitation regulations
- Ensure department follows SOPs
- Train department heads on SOPs and job tasks
- Interview and hire front-of-house staff
- Conduct and attend required meetings
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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