Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
TPC Southwind is a prestigious private golf course located in the gated community of Southwind in Southeast Memphis, Tennessee. Known for its challenging par-70, 7,244-yard layout, TPC Southwind is home to the FedEx St. Jude Championship, a premier event in professional golf. This esteemed course is part of the TPC Network, which is affiliated with the PGA TOUR, offering a distinctive blend of championship golf and luxury amenities. The facility includes a modern and spacious 34,000 square-foot clubhouse, designed with rich wood furnishings that create an inviting and elegant backdrop for socializing, private events, and corporate entertainment. This venue not... Show More
Job Requirements
- High school diploma or equivalent education
- Two or three additional years of hospitality management education or similar education or equivalent experience
- Thorough knowledge of sanitation guidelines and state liquor laws
- At least eight years of experience in food and beverage service in progressively responsible roles
- Prior supervisory experience
- Ability to plan, organize, and manage a team
- Proficiency with payroll and point of sale systems
- Ability to communicate effectively with members, guests, and employees
- Flexible work schedule including availability for shifts as necessary
Job Qualifications
- High school diploma or equivalent education plus two or three additional years of hospitality management education or similar education or equivalent experience
- Familiar with a variety of food and beverage concepts, practices, and procedures
- Thorough knowledge of general business administration practices, sanitation guidelines and state liquor laws as applied to food and beverage service operational practices and procedures
- At least eight years of similar experience in progressively responsible positions
- Prior supervisory experience required
Job Duties
- Responsible for the hiring, training, and proficiency of employees in the Food & Beverage Department
- Plan for and schedule manpower, equipment, and supply requirements for the Food and Beverage Department and maintain accountability for the cost, utilization, and performance of employees and equipment
- Verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts
- Maintain control of employee uniforms, ensuring that employee wear uniforms and name tags, and that uniforms are kept in proper condition, clean and are readily available at all times to employees
- Implement and operate within all guidelines, policies, procedures, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc., and implement the PGA TOUR Golf Course Properties mandatory standards of operations as they relate to Food & Beverage Operations
- Maintain responsibility for kitchen and loading dock cleanliness, organization, sanitation and preventative equipment maintenance procedures and standards
- Assume responsibility for and assist in the cleanliness and proper set-up of dining room, meeting and banquet rooms, and pub/cocktail lounges, beverage carts and midway grilles, snack bars, and check maintenance of all equipment in these areas
- Sell meeting and banquet rooms, meet with potential members/clients, show facilities and assist in planning as needed, maintain current client files, banquet promotional materials, banquet event orders, deposits and billings
- Ensure quantity levels of food and beverage products and maintain quality standards in production
- Develop and maintain the marketing and promotional programs as they relate to the Food & Beverage Department
- Assume responsibility as the manager/supervisor on the floor (front-of-house) during all meal periods ensuring food and service standards are maintained
- Verify the accuracy of prices, State and Federal taxes, tips, and other charges on all guest checks and accurately operate the Point of Sale System as outlined in the Operating Procedures Manual
- Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal laws, rules and regulations, relating to the Alcohol, Cigarette, and Tobacco Division
- Establish, implement and maintain internal controls for the department
- Assist in the development of the Annual Food & Beverage Budget/Plan, and manage by that budget/plan
- Implement and monitor internal financial controls for the Food & Beverage Department including payroll policies, procedures, and controls, with an emphasis on utilizing the Kronos system to manage labor costs
- Maintain purchase order system, par-stock levels on food and beverage inventories and implement and monitor ordering and receiving program to ensure proper quantity and price on all purchases
- Responsible for sales, expenses, and profit goals as outlined in the Food & Beverage Operating Plan/Budget
- Special projects or other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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