Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $115,000.00 - $120,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a premier hospitality company specializing in family-friendly indoor water park resorts and lodges across North America. Known for creating memorable experiences for guests of all ages, Great Wolf offers a vibrant work environment with a focus on team collaboration, innovation, and guest satisfaction. As a leader in the hospitality industry, Great Wolf combines entertainment, exceptional service, and culinary excellence to create a unique vacation destination. The company values diversity, inclusion, and employee development, providing robust training and advancement opportunities through its Great Wolf University and various talent development programs.
The role of Director of Food ... Show More
The role of Director of Food ... Show More
Job Requirements
- Associates degree in hospitality management or similar
- Minimum 5 years of demonstrated success in a food & beverage operational leadership role
- Experience managing food and beverage operations in a multi-unit environment
- Ability to develop and implement operational and system changes
- Advanced knowledge of food and beverage products and trends
- Proficiency in restaurant, banquet, bar and QSR outlet services and sales
- Knowledge of food production forecasting and waste management
- Strong service mindset
- Problem-solving skills
- Experience with process improvement programs
- Proficiency in point of sales, scheduling, procurement and Microsoft software
- Knowledge of procurement and inventory control systems
- Strong financial management skills including budgeting and forecasting
- Experience in training and people development
- Excellent communication skills
Job Qualifications
- Associates degree in Hospitality Management or similar
- Minimum of 5 years of demonstrated success in a Food & Beverage operational leadership role in a multi-unit environment
- Documented track record of managing and leading efficient and effective food and beverage operation, services and programs
- Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth
- Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends
- Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls
- Demonstrated advanced knowledge of food production forecasting, waste management and yield management
- Exceptional service mind-set
- Demonstrated methodological and systematic approach to problem solving, identifying system and operational defects, create solutions and implementing improvements
- Demonstrated ability to drive continuous process improvement activities and programs
- Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft
- Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures
- Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization
- Demonstrated experience in driving effective and meaningful training, people development and mentorship programs
- Demonstrated excellent verbal and written communication skills
Job Duties
- Complete oversight responsibility for all functions, programs, systems, procedures and operational performance for food & beverage department
- Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety
- Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management
- Meet food and beverage financial objectives by forecasting requirements
- preparing an annual budget
- scheduling expenditures
- analyzing variances
- initiating corrective actions
- Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation
- Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments
- Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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