Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $154,000.00 - $277,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Parental leave
401k Match
Employee assistance program
Performance bonus
Job Description
Wendy's is a renowned fast-food restaurant chain that has been captivating customers with its signature square-shaped burgers for over 50 years. Founded on the principle that "Quality is our Recipe," Wendy's has grown into one of the most iconic and thriving restaurant brands worldwide. Employing hundreds of thousands of people across more than 7,000 restaurants globally, Wendy's prides itself on its culture of openness, flexibility, and inclusiveness—qualities that empower every employee to flourish and succeed in their unique ways. The company is dedicated to fostering an environment where team members feel valued and motivated to contribute to the brand's sustained... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum 5 years' experience in operations management including P&L management
- Strong analytical and problem-solving skills
- Ability to communicate effectively at multiple levels
- Demonstrated leadership and team development skills
- Ability to build relationships and inspire trust
- Strong organizational and prioritization abilities
- Experience in utilizing corporate and strategic resources
- Self-motivated and results-oriented
- High energy and confident decision-making
- Strategic growth and change leadership capabilities
Job Qualifications
- Bachelor's degree in operations, business management, finance, supply chain or related field preferred
- Minimum 5 years experience in operations management with P&L responsibility for multi-unit operations
- Strong analytical and creative problem-solving skills
- Effective communication at various organizational levels
- Ability to lead and influence diverse stakeholder groups
- Proven organizational skills with prioritization capability
- Experience utilizing corporate resources and strategic partnerships
- Self-motivated and results-oriented team player
- High energy with decisiveness and assertiveness in decision-making
- Strategic thinking skills for leading growth and change initiatives
Job Duties
- Provide leadership to franchisee community by recommending improvement strategies
- Use data and analytics to guide decision-making and drive performance against the Model of Excellence
- Lead and motivate Field Operations Managers to cultivate customer-centric culture
- Conduct restaurant visits and biannual Wendy’s Done Right Visits
- Influence franchisees to align with operational standards and achieve sales, safety and growth targets
- Advise on development sites and complete franchise zone assessments
- Work with franchisees to enhance profitability via margin control and system implementation
- Utilize Model of Excellence Scorecard for benchmarking financial goals
- Conduct quarterly business reviews and growth readiness assessments
- Develop EBITDA optimizing strategies with support functions
- Manage and develop direct reports including Field Operations Managers
- Collaborate across functions to support franchisee growth and development
- Support VP in leadership and team development
- Lead strategic franchise and DMA planning to drive growth
- Foster culture of high performance, service, and accountability
- Partner with DMA leadership and ensure succession planning
- Provide local marketing guidance
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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