Director, Event Technology II - Westin Ft Lauderdale Beach Resort, FL
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,456.00 - $83,858.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
bonus incentives
Job Description
Encore is a leading provider of audio-visual and event technology services specializing in delivering high-quality solutions to venues such as hotels and convention centers across multiple locations. As a company, Encore is dedicated to fostering innovation, excellence, and inclusivity within the events industry, providing comprehensive technology support to ensure every event runs smoothly and meets client expectations. Encore’s commitment to exceptional service, teamwork, and continuous improvement has positioned it as a trusted partner in the event technology sector. The company operates in dynamic environments, balancing technical expertise with strong customer service and sales acumen in order to exceed the needs... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum 3 years of audio-visual experience
- At least 2 years of operations or supervisory experience
- Customer service or hospitality experience preferred
- Sales experience beneficial
- Knowledge of audio-visual equipment in live environments
- Proficiency with computer hardware and software
- Ability to lead teams effectively
- Valid driver’s license if operating company vehicles
Job Qualifications
- Bachelor’s degree preferred or equivalent experience
- Minimum 3 years of audio-visual experience
- At least 2 years of operations or supervisory experience
- 3 or more years of customer service or hospitality experience preferred
- Sales experience is a plus
- Working knowledge of live show audio-visual equipment
- Proficiency in computer hardware and software including Microsoft Office
- Strong leadership skills and a focus on customer satisfaction
- Valid driver’s license for team members operating company vehicles
Job Duties
- Manage efficient and profitable operations by focusing on revenue maximization and cost control
- Oversee daily floor operations including scheduling, equipment setups, and strikes
- Ensure equipment and services meet client and venue specifications and brand standards
- Collaborate with Regional Sales Director to develop sales strategies and prepare presentations
- Cultivate and maintain strong relationships with customers, venue personnel, and internal teams
- Oversee technical troubleshooting and resolve equipment and software issues
- Promote high performance and continuous improvement through employee coaching and development
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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