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Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
401(k)
Employee stock purchase plan
Job Description
Princess Cruises is recognized as one of the most prestigious names in the cruising industry, pioneering the premium cruise experience for millions of travelers worldwide. As an international leader in the cruise and tour sector, Princess Cruises offers a combination of luxury, innovation, and unforgettable journeys spanning hundreds of destinations across the globe. Famous for delivering the distinctive Medallion Class experience, Princess Cruises continuously raises the bar by integrating cutting-edge technology and unparalleled service to create seamless and memorable vacations for its guests. With their commitment to quality, safety, and customer satisfaction, Princess Cruises has positioned itself as a preferred... Show More
Job Requirements
- Computer Science, Economics, or a related Engineering field preferred
- Marketing, eCommerce or Digital Sciences
- MBA a plus
- 8+ years related experience product management or marketing
- 5+ years of management
- Experience in travel, hospitality, entertainment, or packaged goods preferred
- 10+ years of product management experience delivering highly successful consumer and eCommerce products
- Experience on at least one customer-facing e-commerce platform is required
- Beginning in 2028, this position will remain on the same Tuesday - Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area
Job Qualifications
- Bachelor's degree in computer science, economics, engineering, marketing, eCommerce, or Digital Sciences
- MBA preferred
- Over 10 years of product management experience delivering highly successful consumer and eCommerce products
- 8+ years related experience in product management or marketing
- 5+ years of management experience
- Experience in travel, hospitality, entertainment, or packaged goods preferred
- Experience on at least one customer-facing e-commerce platform is required
- Strong financial acumen including budget management, forecasting, and ROI tracking
- Proven ability to lead cross-functional teams and drive product strategy
- Skilled in agile methodologies and iterative product development
Job Duties
- Provide strategic leadership and vision for the direction of the e-commerce cruise ticket experience for all available digital platforms
- This includes business case development, product road mapping, design, front-end engineering, launch, and continuous optimization
- Monitor market trends, competitive dynamics, and emerging technologies to ensure the booked guest portfolio remains aligned with the most commercially impactful innovations
- Shape the product roadmap to reflect priorities by identifying and advancing initiatives that drive measurable business outcomes
- Balance the needs towards the longer-term vision, with shorter-term opportunities
- Work closely with technology and engineering to drive the development and frequent releases
- Lead collaboration across product, design, engineering, marketing, and operations teams
- Ensure seamless execution of product initiatives from ideation to launch
- Champion a user-first approach to enhance the digital ticketing journey
- Use customer feedback, usability testing, and analytics to drive continuous improvement
- Monitor KPIs such as conversion rates, ticketing completion rates, and customer satisfaction
- Leverage data insights to prioritize features and optimize performance
- Manage product backlogs, sprint planning, and iterative releases using agile methodologies
- Ensure timely delivery of high-impact features and enhancements
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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