Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Professional development opportunities
Job Description
DHL Express is globally recognized as the No. 1 World’s Best Workplace, an honor bestowed by Great Place to Work and Fortune Magazine. As a leading player in the express delivery and logistics industry, DHL Express operates in more than 220 countries and territories worldwide, providing exceptional logistics services that power global trade. The company prides itself on its commitment to its employees, understanding that each person's individual contributions are the driving force behind DHL’s status as the top express delivery and logistics company worldwide. DHL fosters a work environment that encourages personal commitment not only to the business but... Show More
Job Requirements
- Bachelor’s degree or higher
- Active Customs broker’s license or equivalent qualification in Customs/External Trade Law preferred
- Minimum 10 years’ experience in customs technical roles and trade legislation
- Minimum 5-10 years’ experience in logistics or express business
- Demonstrated experience managing or supporting customs compliance programs
- Extensive knowledge of customs audit processes
- Strong leadership and people management skills
- Excellent written and oral communication skills
- Fluency in English and Spanish
- Willingness to travel domestically and internationally up to 10%
- Ability to work cross-functionally and cross-culturally
- High integrity and self-motivation
- Strategic thinking and problem-solving skills
Job Qualifications
- Bachelor’s degree as a minimum and/or an active Customs broker’s license or other extensive qualification majoring in Customs/External Trade Law
- 10 years of experience in customs technical areas as well as customs and trade legislation is needed
- Preferred in a role driving customs compliance programs in a multinational company
- Understanding of Logistic/Express business is required (minimum 5-10 years within the industry)
- Extensive experience customs audits including supporting or defending roles is preferred, including in-depth understanding of the customs determinations during audits, cases or disputes
- Senior level representational experience with strong professional network
- Strong written and verbal communication and presentation skills
- Culturally adaptable
- Strong influencing and consensus-building skills
- High integrity, consistently high performance, proven people leadership skills
- Self-starter, self-motivated individual capable of negotiating with global and regional contacts
- Ability to think strategically
- Willing to tackle new challenges, navigate complex issues, and design solutions
- Ability to deal with cross-cultural tactical issues
- Ability to lead and manage cross-functionally
- Fluent in English and Spanish language
Job Duties
- Acts as a single point of contact for Customer Operations Group (COG), Sales, and other pertinent internal teams to provide input on customer inquiries and opportunities, including contract direction and transparency on customs activities towards Customers
- Designs regional customer solutions and tools to ensure adherence to laws and regulations and DHLE’s customs capabilities, while also supporting or driving the design, communication, implementation of global solutions/tools
- Interprets and communicates regulatory expectations to internal and external stakeholders, including key customers, in order to execute solutions’ objectives in compliance with applicable regulations
- Closely coordinates and collaborates with global functional leader of Customs Customer Support as well as with counterparts and other colleagues in various regions to ensure unified input into cross-functional lines of business
- Works closely with the VP of Customs and Regulatory Affairs and the leaders of Regulatory Affairs, International Trade Affairs Legal, Customs Compliance, Security and country operations and regulatory affairs and commercial teams on strategy and implementation of industry needs, solutions, and regulatory and legislative changes and its impact
- Provides leadership in terms of advice, training, SOP review and development, and guidance in the area of Customs regulatory requirements and DHLE’s customs capabilities
- Educates, communicates DHLE functional teams (directly) and customers (indirectly) on customs regulatory changes
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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