Director, Community Resource Center at S. Waterloo
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $125,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
wellness programs
Childcare assistance
Tuition Assistance
Student Loan Assistance
short-term disability
long-term disability
Life insurance
Job Description
The Greater Cleveland Food Bank is the largest hunger relief organization in Northeast Ohio, making a significant impact by providing over 50 million meals in 2024 to those in need across multiple counties including Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland. With a mission statement that emphasizes collaboration with the community to provide nutritious food and essential resources, the organization strives to help neighbors facing hunger to thrive. The Food Bank fosters a supportive culture of continuous learning and development, offering competitive pay and a comprehensive benefits package that reflects their commitment to employee well-being and community service. They prioritize... Show More
Job Requirements
- Ability to frequently remain stationary and move throughout the CRC environment
- ability to operate a computer and office equipment routinely
- occasional ability to lift up to 10 lbs and assist with light movement of supplies or materials
- must communicate effectively in person and by phone with neighbors, partners, and staff
- comfort in high-traffic and diverse community settings
- travel required 0-20%
- legal right to work in the United States
- successful completion of background check, drug screening, physical examination, and employment verification
- Serve Safe Certification or ability to obtain within six months
- adherence to organizational policies and applicable laws
Job Qualifications
- Bachelor’s degree in social services, nonprofit management, public administration, business, or a related field or equivalent combination of education and experience
- five or more years of program or operations management experience in social-service, community-based, or nonprofit environments preferred
- demonstrated experience supervising staff and leading service delivery or site-based operations required
- experience with food distribution, community resource navigation, or compliance-regulated environments preferred
- Serve Safe Certification or ability to obtain within 6 months required
- commitment to increasing access to food bank and wraparound services for neighbors impacted by poverty and hunger
- respectful engagement with diverse neighbors
- ability to work closely with diverse populations
Job Duties
- Provide day-to-day operational oversight for all CRC activities ensuring smooth workflows and efficient service delivery
- be a champion for supporting neighbors seeking services ensuring beneficial and impactful offerings
- supervise and support the Community Access Team to ensure effective navigation and engagement
- supervise and support the Market Services Team overseeing food distribution operations including inventory flow, food safety, and equitable access
- oversee coordination of onsite partner schedules and space use maintaining collaborative relationships
- support volunteer experience team identifying volunteer opportunities and challenges
- assist with development and monitoring of the CRC operating budget managing resources responsibly
- monitor and support compliance with feeding America, USDA, ODJFS, and other regulatory requirements
- work with Facilities, Safety, and Security to maintain a safe and functional environment
- contribute to short- and mid-term planning defining priorities and service models
- identify opportunities to strengthen and expand onsite services
- use data and community feedback to recommend program adjustments and workflow improvements
- ensure partner lease agreements are followed
- serve as a thought partner on future CRC service delivery and community access work
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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